We are looking for an enthusiastic Front of House Operations Director to join our team at Chick-fil-A. This “hands-on” management opportunity is designed to give you a career in the most highly-esteemed restaurant chain in the nation while providing a clear roadmap for your professional growth and development.
Position Type:
- Full-time
Our Benefits Include:
- A fun work environment where you can positively influence others
- Closed on Sundays
- Learning first-hand from an experienced Operator and Restaurant Leaders
- Intentional growth and development to help you reach your professional goals
- Scholarship opportunities
- Competitive pay
Director Impact:
- Delivering operational excellence, working through all areas of FOH to ensure a remarkable guest experience
- Building high performance teams, identifying and coaching leaders for Front of House
- Manage a team of 50+, creating an inspiring vision, coaching and holding people accountable to high standards
- Maintaining a work environment that ensures and promotes food & team safety
- Growing the Hospitality Program, creating an inspiring vision for hospitality that drives the business forward
- Increasing overall restaurant results, working cross-functionally with other department leaders through attending weekly meetings and setting high-level collaborative goals.
Qualifications and Requirements:
- Chick-fil-A experience required
- Hospitality experience (preferred)
- Passion for Chick-fil-A's values
- Reliable transportation
- Ability to work in a fast-paced environment
- Strong people skills with a desire to serve Team Members
- Strong commitment to superior customer service
- Ability to manage Team Member behavioral and performance issues
- Ability to work in a team environment with shared ownership and responsibility
- Prior experience as shift lead, crew lead, supervisor, team lead, restaurant manager, restaurant assistant manager is not required but is preferred.
Most Chick-fil-A® Restaurants are operated by independent franchised business owners
who make all their own employment decisions and are responsible for their own
content and policies.