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Chick-fil-A Careers and Jobs

Front of House Team Member

Opportunity:


Are you searching for a fun and dynamic work environment where you can truly make a difference? Do you thrive in a place that values teamwork and personal growth? If so, we have an exciting opportunity for you!


At Chick-fil-A Florissant, working with us is more than just a job; it's a chance to develop your leadership skills in a positive, people-focused atmosphere. Join our talented team and enjoy perks like flexible scheduling, scholarship opportunities, and the chance to learn from experienced leaders. Your role as a Front of House Team Member will not only enhance your customer service skills but also allow you to create memorable experiences for our guests!


Position Type:

  • Full-time and Part-time

Our Benefits Include:

  • A fun work environment where you can positively influence others
  • Flexible scheduling (and closed on Sundays)
  • Learning first-hand from experienced Restaurant Leaders
  • Intentional growth and development to help you reach your professional goals
  • Scholarship opportunities
  • Competitive pay

Front of House Team Member Responsibilities:


As a Chick-fil-A Florissant Front of House Team Member, you play a vital role in creating a welcoming atmosphere and delivering outstanding service that aligns with our commitment to excellence. Your key responsibilities include:

  • Uphold Food Safety Standards: Adhere to Chick-fil-A Florissant’s vision, values, dress code, and food safety standards. Ensure consistency and quality in every interaction, providing guests with safe and craveable meals.
  • Ensure Food Quality: Track product hold times and adhere to quality standards, ensuring that every item served meets our high expectations. Your vigilance in quality assurance is key to upholding our brand reputation.
  • Create Connections: Greet every guest with a warm smile and maintain eye contact to build genuine relationships. Make each guest feel valued and appreciated, embodying our "Winning Hearts Every Day" philosophy.
  • Serve with Enthusiasm: Communicate effectively and enthusiastically with guests, taking orders and suggesting menu items that enhance their experience. Your enthusiasm and knowledge contribute to memorable dining moments.
  • Multitask Efficiently: Manage multiple tasks in a fast-paced environment, demonstrating adaptability, teamwork, and a strong work ethic. Your ability to balance responsibilities contributes to a smooth operation and exceptional service.
  • Maintain Cleanliness: Ensure a sanitary and safe restaurant by keeping all areas of the restaurant clean and tidy. Your attention to cleanliness and safety contributes to an inviting dining experience for our guests.
  • Resolve Issues Promptly: Address guest complaints and concerns swiftly and effectively, reinforcing our commitment to customer satisfaction. Your proactive approach ensures that every guest leaves with a positive experience.
  • Other duties as assigned

Qualifications and Requirements:

  • Ability to smile, create and maintain eye contact, speak enthusiastically, and make emotional connections with guests.
  • Follow sanitation and safety procedures
  • Capability to multitask quickly and thoroughly.
  • Team-oriented, adaptable, dependable, and possess a strong work ethic.
  • Must adhere to Chick-fil-A Florissant policies and dress code at all times.
  • Cheerful demeanor with a positive attitude and a passion for serving and helping others.
  • Model and support clear communications between the front counter and dining room staff
  • Detail-oriented.
  • Ability to work well independently and as part of a team.
  • Willingness and ability to work a flexible schedule.
  • Must be able to meet the physical demands of the position which includes, but is not limited to, standing for up to 10 hours and lifting up to 50lbs.

Most Chick-fil-A® Restaurants are operated by independent franchised business owners who make all their own employment decisions and are responsible for their own content and policies.

Chick-fil-A - Florissant (MO)

3159 N Hwy 67, Florissant, MO, 63033
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This job posting is for an opportunity at a Chick-fil-A® Restaurant business independently owned and operated by a local franchised Operator. If you choose to apply for this position, you understand and acknowledge that your application and any information included with it will only be submitted to the Operator. Chick-fil-A, Inc. will not receive a copy of your employment application and will not be involved in any decisions regarding whether to hire you. If you are hired for this position, you also understand and acknowledge that the Operator’s restaurant business will be your employer, not Chick-fil-A, Inc., and that the Operator is solely responsible for all decisions related to your employment, including hiring, firing, discipline, compensation, scheduling and supervision.