Are you highly organized and detail-oriented? Do you enjoy working with a supportive team? If so, we have an immediate opening for a Parts Support Assistant at RSC Mechanical. Join our family-owned company and contribute to our commitment to integrity and excellence since 1988.
About Us:
RSC Mechanical is a reputable company that provides exceptional service, repair, maintenance, and installation services nationwide. We value hard work, honesty, reliability, and trustworthiness. As a member of our office team, you will play a crucial role in supporting our technicians and ensuring smooth operations.
Skills:
- General computing skills, organizational skills, and analytical skills
- Proficient in Microsoft Office Suite (Word, Excel, Outlook) and Google Documents
- Strong communication skills, including listening, verbal, nonverbal, and written skills
- Excellent time management skills and ability to meet deadlines
- High standards of quality customer service
- Ability to maintain confidentiality
Responsibilities:
- Learn about department processes from start to finish
- Work with various software platforms, including Ventus, Google Docs, Microsoft, and Outlook
- Efficiently submit quotes through customer portals and email
- Assist in renting lifts/cranes
- Assist in obtaining ISE numbers
- Assist in receiving Part Order Forms and creating T: Drive folders
- Follow up on all quotes after 2 weeks
- Expire quotes after 30 days (unless specified not to)
- Assist in keeping Google Docs up to date
- Find and deliver approvals to Account Parts Coordinator
- Help create tickets for Preventative Maintenance Follow-ups
- Assist in creating freight and shipping labels for returns
- Assist in entering credit card purchases into tickets and receipts into documents
- Assist with various purchasing tasks to ensure continuity and efficiency within the department
- Effectively collaborate with the team to maintain operational fluidity
- Perform other related duties as assigned by management
Qualifications:
- Assist in any day-to-day office operations (i.e., filing, typing up proposals, direct mailings, any special projects from managers)
- Must always maintain a professional manner of communication
- Be adaptable with your schedule according to the needs of the department
- Think before you speak, write, text, tweet, post/comment on social media
- Limit emotion from emails, phone calls, and text messages
- Maintain a professional and well-groomed appearance
Benefits:
- Affordable Health Benefits - Medical, dental, and vision plans that won’t break the bank.
- Pet insurance - Because we care about your whole family.
- 401(k)with 5% Company Match - Fully vested from day one.
- PTO and Holiday Pay - Recharge with PTO and enjoy 6 paid holidays.
- Weekly Paydays - Through direct deposit.
- Exclusive Employee Perks - Free legal, financial, and mental health services. Plus, discounts on concerts, theme parks, hotels, and more.
Compensation: $18 per hour to start, with opportunities for growth based on performance.
Schedule: 40 hours a week, Monday–Friday, 8:30 AM–5:00 PM
Work Location: Fully on-site in Clinton Township, MI.
Work schedule
- Monday to Friday
- Day shift
- Overtime
Benefits
- Paid time off
- Health insurance
- Dental insurance
- Vision insurance
- Life insurance
- 401(k) matching