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Front-of-House Hospitality Supervisor

The Front-of-House Hospitality Supervisor is in charge of leading our dining room team during high-volume shifts. This role is designed for someone who takes ownership, sets the pace, and develops others while maintaining high standards in a fast-moving environment.

If you enjoy leading teams, serving guests, and want to grow as a leader in a values-driven organization, this may be the right next step for you.

What You Will Own

  • Lead and supervise the Front-of-House dining room team during lunch and dinner shifts
  • Ensure guests receive genuine hospitality in a clean and safe environment
  • Coach and develop Team Members and Team Leaders through hands-on leadership
  • Set expectations for urgency, teamwork, and professionalism
  • Run strong shifts that position the team for success and serve guests with speed and accuracy

What We Offer

  • Starting pay: $20.00/hour
  • Tuition-free college programs (associate’s, bachelor’s, or master’s degrees)
  • Development opportunities and leadership experience to further your career
  • Retirement plan with company matching
  • Free meal every shift you work
  • Sundays off

This Role Is a Great Fit If You:

  • Have prior leadership experience at a Chick-fil-A or similar environment
  • Foster a professional culture of teamwork, trust, and mutual respect
  • Stay calm, decisive, and encouraging during busy or stressful moments
  • Enjoy coaching others and holding teams to high standards
  • Are dependable and available to lead lunch (available starting at 11 a.m.) and dinner (available through 8 p.m.) shifts
  • Want to continue growing in leadership and responsibility

Applicants without prior Chick-fil-A experience may be considered for a Team Leader role with opportunity to move up into this position


Ready to take the next step in your career? Apply now and become a vital part of the Chick-fil-A team!

Chick-fil-A - Waterloo

1331 Flammang Dr, Waterloo, IA, 50702
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This job posting is for an opportunity at a Chick-fil-A® Restaurant business independently owned and operated by a local franchised Operator. If you choose to apply for this position, you understand and acknowledge that your application and any information included with it will only be submitted to the Operator. Chick-fil-A, Inc. will not receive a copy of your employment application and will not be involved in any decisions regarding whether to hire you. If you are hired for this position, you also understand and acknowledge that the Operator’s restaurant business will be your employer, not Chick-fil-A, Inc., and that the Operator is solely responsible for all decisions related to your employment, including hiring, firing, discipline, compensation, scheduling and supervision.