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Chick-fil-A Careers and Jobs

Daytime Customer Service Associate

Daytime Front of House Team Member 

At Chick-fil-A, our Front of House Team Members are the face of our restaurant and the heart of our guest experience. You play a vital role in creating moments of care, connection, and hospitality for every guest who walks through our doors.


Position Type:

  • Full-Time and Part-Time Positions Available
  • Flexible Hours between 5:30 AM-5 PM
  • Starting Wage Range: $12.50-$16
  • Must be able to maintain a minimum of 15 hrs per week

What You’ll Do

Create Remarkable Guest Experiences

  • Greet every guest with genuine hospitality and a positive attitude
  • Take orders with accuracy, enthusiasm, and attention to detail
  • Operate the POS system efficiently while maintaining a personal connection
  • Ensure each order is accurate, fresh, and delivered promptly
  • Maintain a sense of urgency while keeping quality and friendliness top of mind

Maintain a Clean & Welcoming Environment

  • Keep dining areas, front counter, and condiment stations clean and inviting
  • Refresh and reset tables to create a great experience for every guest
  • Uphold high standards of cleanliness and food safety

Work as a Team and Live Out Our Values

  • Support and encourage fellow Team Members in a fast-paced environment
  • Communicate clearly and positively with leadership and peers
  • Demonstrate integrity, kindness, and a servant’s heart
  • Represent the Chick-fil-A brand with professionalism and positivity

What We’re Looking For

  • A genuine desire to serve others
  • Strong communication and teamwork skills
  • Ability to thrive in a fast-paced environment while multitasking 
  • A positive attitude and coachable spirit 
  • Must be able to stand for up to 8 hours and lift up to 40 lbs.
  • Must be 16 years of age or older

Team Member Benefits

  • Sundays off
  • Food Discounts
  • Free College Tuition through University of the Cumberlands (must maintain at least 25 hours a week)
  • Career Advancement & Management Opportunities

Full-Time Team Member Benefits

  • Health Insurance
  • Child Care Assistance
  • 401K with up to 4% match (must be over 21)

Benefits

  • Flexible schedule
  • Paid time off
  • Health insurance
  • 401(k) matching
  • Referral program
  • Employee discount

Chick-fil-A - Fruitville Pike

1579 Fruitville Pike, Lancaster, PA, 17601
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This job posting is for an opportunity at a Chick-fil-A® Restaurant business independently owned and operated by a local franchised Operator. If you choose to apply for this position, you understand and acknowledge that your application and any information included with it will only be submitted to the Operator. Chick-fil-A, Inc. will not receive a copy of your employment application and will not be involved in any decisions regarding whether to hire you. If you are hired for this position, you also understand and acknowledge that the Operator’s restaurant business will be your employer, not Chick-fil-A, Inc., and that the Operator is solely responsible for all decisions related to your employment, including hiring, firing, discipline, compensation, scheduling and supervision.