Are you a problem solver? Do you enjoy bringing innovative solutions to the table? Our team at Chick-fil-A at 7th and Fig aims to be a high performing & engaged team, while offering impeccable services to all we encounter; creating customers that return for more. Our employee promise is to deliver a safe, fun and caring environment where team members are inspired to excel beyond their known potential. If this excites you, we have an amazing opportunity for you at Chick-Fil-A 7th and Fig.
Structure: Reports directly to the Operator. This role will lead and operate inside of a Chick-fil-A restaurant, locally owned by a franchise owner.
Role Description: In this role, the ideal candidate is a forward thinking, creative partner who demonstrates ownership over a defined external facing strategy aimed at growing sales and building the brand in the community; and a defined internal facing strategy aimed at employee retention and satisfaction. He/she embodies the values of Chick-fil-A and serves as an ambassador to the community.
You will be responsible for:
- Develop the annual marketing plan to build/drive external sales through various channels (Catering, CFA Delivery, Spirit Nights etc.) and boost employee satisfaction:
- Create and execute In-store and outside marketing activities
- Involve the team in community-wide events
- Develop program for weekly team member recognition based on performance
- Develop program for monthly team member recognition associated with special events (birthdays, work anniversaries, other special occasions)
- Develop and manage execution of events in dining room.
- Manage the store’s social media presence on all applicable platforms
- Communicate with the Catering Director on key marketing metrics. Garner feedback on the marketing plan and discuss trends that impact other areas of operation
- Effectively manage the store’s overall marketing spending in such a way that items can be used multiple times across events and activities
- Build and manage relationships with CFA Raving Fans (Loyal VIP Guest)
- Ensure promotions are properly advertised (signage, social media, etc.)
- Manage physical store ambience and presentation
We are looking for someone who:
- Ability to work at least 30 hrs/wk (with some degree of flexibility to service events)
- ServSafe Manager certified
- Specialized in marketing metrics and reports
- Demonstrates creativity, sales and marketing forte, self-starter and good negotiation skills
- Strategic thinker in planning and implementing marketing initiatives and promotions
- Demonstrates a growth and win mindset - results oriented, quick study
- Relationship builder, coaches others to perform
- Outgoing, friendly, works well with the public, networks well, involved in the community
- Servant Leader, team oriented with a passion for people and world class service
- Well organized with excellent verbal, written and electronic communications skills
Benefits
- Paid time off
- Health insurance
- Dental insurance
- Vision insurance
- Life insurance
- 401(k) matching
- Mileage reimbursement