Core Responsibilities
- Shift Management: Coordinate daily operations, run pre-shift team meetings, and handle opening or closing duties.
- Staff Leadership: Train, mentor, and supervise hosts, servers, and bussers; manage staff scheduling to cover peak hours.
- Customer Service: Greet guests, monitor dining room satisfaction, and handle customer complaints quickly and professionally.
- Safety & Compliance: Enforce strict health, hygiene, and sanitation regulations across the dining and kitchen areas.
- Inventory & Ordering: Monitor stock levels for food, beverages, and cleaning supplies, and assist with ordering.
Job Requirements
- Experience: 1 to 3 years of customer service or supervisory experience in the hospitality industry.
- Education: High school diploma or equivalent; hospitality coursework is a plus.
- Skills: Strong communication, leadership, multitasking, and problem-solving abilities.
- Physical: Ability to stand and walk for long work shifts in a fast-paced environment
The Lawrence will be more than just a hotel—it will evolve over time, into a local landmark, meeting place and “watering hole”. Designed for travelers who seek unique experiences and personalized service, the hotel blends Southern charm with modern elegance. As a vibrant part of the community, we attract guests looking for authenticity, culture, and unparalleled hospitality.
Location: The Lawrence Hotel (Bellfire & Old Nicks)
Job type: Full Time
Schedule: Flexible
Additional benefits
- Health insurance
- Vision insurance
- Dental insurance
- Paid time off
- 401(k)
- 401(k) matching
- Other
Qualifications:
- Foremost, must be able to provide Award Winning Service by exceeding brand standards by evidence of Hilton Guest Service scores. Must be a Team player and interact exceptionally well with other departments and fellow associates.
- Prior Bartender/server experience required.
- Excellent time management, organizational and self- management skills.
- Ability to work under pressure during high volume times to achieve Service and F&B sales budgets/targets.
- Confident, self-driven, dynamic and loves to learn. Has a strong ability to take direction and suggestion from others.
- Loves the interaction with the public, extroverted personality – genuine care for others demonstrated by daily interactions.
Benefits
- Flexible schedule
- Paid time off
- Health insurance
- Dental insurance
- Vision insurance
- Life insurance
- 401(k)