Director of Food & Beverage
The Partridge Inn | Curio Collection by Hilton
Augusta, Georgia
Full-Time | Executive Leadership Position
We're not looking for someone who has done it all. We're looking for someone who still wants to do more.
We can teach systems. We can develop financial skills. We can provide guidance and mentorship. What we cannot teach is passion, work ethic, and the desire to create extraordinary guest experiences. We believe the best hospitality leaders aren't defined by the titles they've held, but by the example they set, the people they develop, and the experiences they create.
At The Partridge Inn, we believe exceptional hospitality isn't simply about meeting expectations. It's about exceeding them, anticipating needs before they're expressed, and creating experiences that guests remember long after they've checked out.
We are searching for a passionate, energetic, and hands-on Director of Food & Beverage who understands that hospitality is more than a profession. It's a mindset, a commitment, and, above all, a passion.
We aren't necessarily looking for the candidate with the longest résumé or the most impressive list of titles. We're looking for someone who is hungry to succeed, eager to grow, willing to roll up their sleeves, and genuinely excited about creating extraordinary experiences for both guests and team members.
About The Partridge Inn
Steeped in Southern charm and more than a century of history, The Partridge Inn is one of Augusta's most iconic hospitality destinations. As part of Hilton's Curio Collection, our property combines historic character with distinctive dining experiences and the personalized service of an independent boutique hotel.
Our Food & Beverage operation includes:
- 8595 Restaurant & Bar: Our signature dining destination, offering elevated Southern-inspired cuisine and exceptional service.
- Six South Rooftop Bar: A vibrant rooftop experience featuring beautiful views of Augusta, handcrafted cocktails, dining, and social gatherings.
- Banquets & Special Events: Weddings, corporate meetings, social celebrations, holiday experiences, and private events.
- Seasonal & Signature Experiences: Holiday dining, specialty brunches, unique culinary events, and other opportunities to create memorable experiences.
We take pride in our history, our individuality, and, most importantly, our people. Our goal is not simply to operate successful restaurants and events, but to create a Food & Beverage culture that sets us apart.
The Opportunity
The Director of Food & Beverage will oversee all aspects of the hotel's dining, beverage, banquet, and event operations while building a culture centered on exceptional service, accountability, teamwork, and continuous improvement.
This is a highly visible, hands-on leadership position. Our ideal candidate is just as comfortable welcoming guests at the restaurant entrance, supporting a busy banquet, and assisting the service team as they are reviewing financial performance or developing new strategies.
We believe in the philosophy of unreasonable hospitality: doing the unexpected, making the extra effort, and finding creative ways to turn ordinary moments into extraordinary memories.
We want a leader who doesn't simply talk about hospitality but demonstrates it every day.
What You'll Do
Lead Through Example
- Be a visible, engaged, and approachable leader throughout all Food & Beverage outlets.
- Work alongside your team during busy service periods, special events, and peak business demands.
- Establish clear expectations for professionalism, service excellence, accountability, and teamwork.
- Foster an environment where every team member feels valued, supported, challenged, and inspired.
- Lead with humility and a willingness to do whatever is necessary to support the operation.
- Develop future leaders through coaching, mentoring, training, and meaningful feedback.
- Address performance challenges promptly, fairly, and consistently.
Create Unreasonable Hospitality
- Champion a guest-first culture that emphasizes genuine connections, thoughtful details, and memorable experiences.
- Empower team members to anticipate guest needs and find creative opportunities to exceed expectations.
- Maintain an active presence in the dining room, rooftop bar, and banquet spaces, engaging with guests and gathering feedback.
- Take personal ownership of service recovery and ensure guest concerns are resolved with care and urgency.
- Collaborate with the culinary team to continuously enhance the overall dining experience.
- Inspire the team to understand that exceptional hospitality is not always about grand gestures; often, it's the smallest details that make the greatest impression.
Own the Operation
- Oversee daily operations of 8595 Restaurant & Bar, Six South Rooftop Bar, banquets, beverage service, and other Food & Beverage experiences.
- Ensure consistency in service standards, cleanliness, presentation, food quality, and guest satisfaction.
- Work collaboratively with the Executive Chef and culinary leadership to maintain operational excellence.
- Establish effective scheduling and staffing strategies based on business levels and operational needs.
- Maintain compliance with food safety, sanitation, alcohol service, and applicable health regulations.
- Support the planning and execution of special events, holiday celebrations, and unique guest experiences.
- Identify opportunities to improve operational efficiency without compromising the guest experience.
- Take ownership of challenges and work proactively toward solutions.
Build the Business
- Partner with hotel leadership, Sales, and Marketing to identify opportunities for revenue growth.
- Develop creative promotions, dining experiences, and special events that attract both hotel guests and the local Augusta community.
- Understand and actively manage labor costs, food and beverage costs, purchasing, inventory, and departmental expenses.
- Participate in budgeting, forecasting, financial reviews, and departmental performance analysis.
- Use guest feedback, service metrics, and financial results to identify opportunities for improvement.
- Balance financial responsibility with the commitment to delivering an exceptional guest experience.
Be Part of the Leadership Team
- Work collaboratively with the General Manager and other department leaders to support the overall success of the hotel.
- Communicate openly, respectfully, and professionally across all departments.
- Demonstrate a solutions-oriented attitude and a willingness to support the broader hotel operation.
- Set the tone for a positive, respectful, accountable, and team-focused workplace.
- Lead with integrity, consistency, and a genuine desire to see others succeed.
Who We're Looking For
The Qualities That Matter Most
- Passion for Hospitality: You genuinely love serving people and understand the difference between providing service and creating an experience.
- A Strong Work Ethic: You understand that hospitality operates beyond traditional business hours and are willing to be present when your team and guests need you most.
- A Hands-On Mentality: You believe leadership happens on the floor, not just behind a desk. No task is beneath you.
- A Hunger to Grow: You're ambitious, curious, coachable, and excited by the opportunity to take on greater responsibility.
- A Team-First Attitude: You celebrate others' successes, support your colleagues, and understand that great results come from working together.
- Ownership & Accountability: You take responsibility for your department, follow through on commitments, and approach challenges with solutions rather than excuses.
- Creativity & Initiative: You enjoy finding new ways to surprise guests, elevate experiences, and improve the business.
- Adaptability: You understand that every day in hospitality is different and can remain calm, flexible, and professional when plans change.
- Emotional Intelligence: You lead with empathy, communicate respectfully, and know how to inspire people while maintaining high standards.
Qualifications
- Previous leadership experience in restaurants, hotels, resorts, private clubs, banquets, or a comparable hospitality environment.
- Demonstrated ability to lead, coach, motivate, and develop a team.
- Strong understanding of Food & Beverage operations, service standards, and guest relations.
- Working knowledge of labor management, inventory, cost controls, and basic financial performance preferred.
- Experience with budgeting, forecasting, and profit-and-loss statements is beneficial but not required for candidates who demonstrate strong operational leadership and a willingness to learn.
- Excellent communication, organizational, and problem-solving skills.
- Familiarity with Hilton standards and hotel operations is a plus, but not required.
- A degree in Hospitality Management or a related field is welcomed but not required. Relevant experience, demonstrated leadership, and a passion for hospitality are equally valued.
Most importantly, we welcome rising hospitality leaders who are ready to take the next step in their careers. If you've built a reputation for exceptional service, strong leadership, and an unmatched work ethic, we want to hear from you, even if you haven't previously held the title of Director.
Schedule & Operational Commitment
Hospitality doesn't operate on a traditional 9-to-5 schedule, and neither does this leadership position.
The Director of Food & Beverage must be willing and able to work a flexible schedule that includes evenings, weekends, holidays, and special events based on business demands.
This position requires a consistent, visible presence during critical service periods, including peak dining hours, banquets, and high-volume events.
We believe great leaders understand when their presence matters most and are committed to supporting their teams during those moments.
What Success Looks Like
Success in this role is about more than financial results. It's about building a department where:
- Guests feel genuinely welcomed, appreciated, and cared for.
- Team members are proud of where they work and excited to deliver exceptional service.
- Leaders are present, engaged, and willing to lead by example.
- Service standards remain consistent, even during the busiest moments.
- Creativity, accountability, and continuous improvement are part of the daily culture.
- Financial performance improves through thoughtful leadership, operational discipline, and memorable guest experiences.
- The Food & Beverage operation becomes a destination for both hotel guests and the Augusta community.
Why The Partridge Inn?
The Partridge Inn is not a cookie-cutter hotel, and we're not looking for a cookie-cutter leader.
We are a historic property with personality, character, and a team that takes tremendous pride in what we do. We work hard, we support one another, and we believe that exceptional hospitality requires both heart and dedication.
This is an opportunity for someone who wants to make a meaningful impact, build something special, and grow alongside a leadership team that values initiative, accountability, and passion.
If you're the kind of leader who sees a busy dining room as an opportunity, who finds fulfillment in developing others, and who believes that going the extra mile should be the standard rather than the exception, we'd love to meet you.
The Partridge Inn is an equal opportunity employer committed to creating an inclusive and respectful workplace.
Work schedule
- Day shift
- Night shift
- Holidays
- Weekend availability
Benefits
- Paid time off
- Health insurance
- Dental insurance
- Vision insurance
- 401(k)
- 401(k) matching
- Other