The In-Restaurant Events Coordinator plays a key role in connecting Chick-fil-A Farmington with our local community through creative, engaging, and well-executed events. This position is responsible for planning, promoting, and leading in-store and community events that enhance guest experience, strengthen brand presence, and foster meaningful relationships with local schools, businesses, and organizations. The ideal candidate is highly organized, outgoing, and passionate about creating moments of care for both guests and team members.
Key Responsibilities:
Event Planning & Execution
- Plan, coordinate, and execute engaging in-store events, spirit nights, fundraisers, and community partnerships.
- Collaborate with the Director of Operations to align events with restaurant goals, seasonal promotions, and brand initiatives.
- Develop event calendars, manage timelines, and maintain accurate records for all events and promotions.
- Oversee day-of event setup, guest engagement, and teardown to ensure smooth operations and an exceptional guest experience.
- Conduct post-event reviews to evaluate success and identify areas for improvement.
Community Engagement
- Build and maintain relationships with local schools, businesses, and organizations to grow community partnerships.
- Represent Chick-fil-A Farmington at community events, engaging new potential guests through “surprise and delight” visits.
- Coordinate with vendors and partners for promotional materials, giveaways, and event resources.
Team Support & Communication
- Help lead communication efforts about upcoming events within the team, ensuring awareness and excitement.
Administrative & Marketing Support
- Manage event inquiries, emails, and communications related to fundraisers, donations, and catering events.
- Track and report event performance metrics such as attendance, guest feedback, and community reach.
- Coordinate with Marketing Leader about digital and in-store promotion of events through signage, social media coordination, and internal announcements.
Qualifications:
Education:
- High school diploma or equivalent required.
- Associate degree in Hospitality, Business, Communications, Marketing, or related field preferred.
Experience:
- 1–2 years of experience in hospitality, event planning, community relations, or restaurant leadership preferred.
- Proven ability to plan and execute events, manage logistics, and communicate effectively with guests and partners.
Skills & Attributes:
- Excellent communication and interpersonal skills.
- Strong organization, time management, and follow-through.
- Creative thinker with an eye for detail and guest experience.
- Proficiency with Microsoft Office and basic marketing tools.
- Able to multitask and adapt in a fast-paced environment.
- Passionate about community building and guest care.
Schedule Requirements:
- Must be available for morning and evening events.
- Able to work weekends
- Some holiday or after-hours event availability required.
Physical Requirements:
- Ability to stand for extended periods and lift up to 30 pounds.
- Comfortable engaging with guests in both indoor and outdoor event settings.
Additional Expectations:
- Smile, create and maintain eye contact, and speak enthusiastically.
- Make emotional connections with guests and team members.
- Demonstrate reliability, professionalism, and a heart for service.
Work schedule
- 8 hour shift
- 10 hour shift
- Weekend availability
- Day shift
- Night shift
- Holidays
- Monday to Friday
Benefits
- Flexible schedule
- Employee discount
- Paid training