Role Description
The Facilities Coordinator oversees building upkeep, safety, functionality of
all restaurant equipment, building systems, and physical assets; including the property grounds. The
Facilities Coordinator is expected to lead by example and treat everyone with honor, dignity, and
respect. They will ensure the location(s) are clean, well-maintained, and operating efficiently. This role
is critical for managing repairs and maintaining a safe, welcoming environment for both guests and
Team Members.
Responsibilities
- Represent, protect, and support the Franchised location, Chick-fil-A Plymouth - SWP Hospitality Group, and the Chick-fil-A brand.
- Serve on the floor or in the kitchen when needed
- Oversee and perform routine maintenance on kitchen equipment, HVAC, basic plumbing, and basic electrical systems
- Coordinate with vendors and contractors for repairs, inspections, and large projects
- Ensure compliance with safety, health, and environmental regulations
- Conduct regular facility inspections and respond proactively to potential issues
- Manage preventative maintenance schedules for all equipment and building systems
- Maintain inventory of maintenance supplies and order parts as needed
- Respond quickly to urgent repair needs to minimize operational disruptions
- Work closely with the operations team to support smooth restaurant performance
- Participate in quarterly Deep Clean days at the store
- Ensure the property grounds are in good order (trash and debris free, noting any pavement, curbs, or paint issues)
Areas of Emphasis
- Maintain and troubleshoot all kitchen and operational equipment to minimize downtime
- Implement preventative maintenance schedules to extend equipment life
- Respond quickly to repair needs to keep the kitchen productive
- Ensure the building’s structure, utilities, and systems (plumbing, electrical, HVAC) are safe, functional, and well-maintained
- Proactively inspect for issues like leaks, wear, or damage and address them quickly
- Support a clean, comfortable, and fully operational environment for both guests and team members
- Maintain exterior areas such as parking lots, landscaping, signage, lighting, and waste disposal
- Ensure the restaurant presents a clean, inviting environment for guests at all times
- Identify hazards or wear-and-tear issues before they affect the guest experience
- Build strong relationships with service vendors for repairs, maintenance, inspections, and supplies
- Schedule and follow up on work orders and project timelines
- Ensure high-quality, cost-effective service and resolve issues promptly
Requirements
- Must be 18 years of age
- Must have flexible availability including Saturdays
- Prior food safety experience is a plus
- Attention to detail and organizational skills
- Ability to meet deadlines and work in a fast-paced environment
- Servant Leadership Mindset
- Friendly and positive attitude
- Must be able to lift 50lbs
- Complete repetitive tasks
- Be able to perform all functions of the job physically
Benefits:
- Health, dental, and vision insurance
- Paid time off
- Flexible schedule
Work schedule
- Day shift
- Night shift
- Weekend availability
Benefits
- Flexible schedule
- Paid time off
- Health insurance
- Dental insurance
- Vision insurance
- Life insurance
- Disability insurance
- 401(k) matching