HR & Administration Director
Company: Chick-fil-A Somerset Collection North | Troy, MI
Owner/Operator Kacey Engstrom is a people-driven leader known for her commitment to talent, growth, community, and overall excellence. Chick-fil-A is the fastest growing Quick Service Restaurant in the nation. Chick-fil-A has the highest customer satisfaction scores for 10 consecutive years. Chick-fil-A is on Forbes Lists for: Best Customer Service (2025), Customer Experience All Stars (2024), America's Dream Employers (2025), Best Brands For Social Impact (2023), Best Employers for Women (2023), America's Best Large Employers (2023), The Halo 100 (2022). Chick-fil-A has awarded $191 million in team member scholarships since 1973, with $26 million total awarded to 14,000+ winners in 2024.
Value and Appreciate Employees
- Health Insurance
- 401(k) Matching
- Tuition Discounts at Over 100 Colleges
- Never work on Sundays
- Excellent Career Advancement Opportunities
Opportunity
As the HR & Administration Director you will oversee all HR functions within our fast-paced business; in addition, we plan to add a second location opening Spring, 2025. You will help create and drive a workplace that values people, accountability, and continual growth. Your role will be pivotal to our talent strategy across the full employee lifecycle from recruitment, onboarding, development, and retention while grounding your approach in our positive and encouraging culture and aligning to Chick-fil-A values.
Your impact:
- Oversee all HR functions including but not limited to recruitment, onboarding, accountability, retention, development, talent pipeline, and employee relations
- Develop and implement people systems that align with our values, business strategy and vision
- Partner with leadership to elevate talent acquisition, training, and retention
- Ensure compliance with Michigan labor laws, minor labor laws, and other federal/state regulations
- Monitor employee benefits, insurance, and retirement plans with third-party administrators
- Serve as a strategic advisor to the Director team on legal and HR topics
- Process and manage all aspects of payroll
- Maintain up-to-date federal and state documentation on all employees
- Ensure office is clean, organized, and appropriately stocked
Background Profile / Experience
- Associate Degree required: (Bachelor's degree in Human Resources or related field preferred) or Associates degree in Business Administration with HR certifications)
- 1+ years of experience in an HR Generalist role
- People leading experience (preferred)
- Strong knowledge of Michigan HR and labor compliance (required)
- Excellent with attention to detail and organization skills
- Restaurant experience not necessary as this role will not require restaurant operations
- References required
Job Type: Hourly
25 Hours
- Parttime to Fulltime
Pay
- Starting at $25 an hour (Negotiable based on experience and background)
Benefits:
- 401(k) Matching
- Employee discount
- Health insurance
Schedule:
- Monday to Friday
- Hours / shifts per day negotiable
- Work Location: In person
Work schedule
- 8 hour shift
- Weekend availability
- Monday to Friday
Benefits
- Paid time off
- Health insurance
- Dental insurance
- Vision insurance
- 401(k) matching
- Paid training