At Chick-fil-A, the General Manager role is more than just a job at a Fast Food joint, it’s an opportunity. In addition to working directly for an Independent Operator, team members gain life experience that goes far beyond serving a great product in a friendly environment. Chick-fil-A is a great opportunity for people of all ages and backgrounds, and no experience is necessary.
We are seeking a General Manager to be a part of our rewarding team. Applicants must be hard-working, fast-moving, responsible, and quick-thinking. They should also exhibit the ability to go the extra mile and make personal connections with every guest.
Vision:
● Develop a Business Plan for the year with the Operator and share with Executive Leadership Team
defining all goals and a plan to reach them.
● Meet with Executive Leadership Team Monthly
● Meet with Senior Leadership Team weekly
● Embody and share Chick-fil-A Vision, Values, & Corporate Purpose to your team
People:
● Continuously develop your team
Monthly meetings with Directors &; Coordinators to challenge &; encourage
● Continuously develop yourself;1 book on Leadership or Personal Growth/2 months. Display for team to see in “What I’m Reading" ;1 Podcast Weekly on Leadership or Personal Growth. Display for team in “What I’m listening to”
● Sync up with Training Director on Plans for entire team.
● Hold your team accountable for their responsibilities
● Complete evaluations on all Directors in your team on schedule (30:60:90:90)
● Work with Admin Director to complete and distribute the Weekly Schedule on time (Thursday)
Quality; Customer Experience:
● PLAN your schedule to hit all areas of Operations every day (Kitchen, DT, Front Counter, Dining
Room, Facilities)
● Open & Close the restaurant at least one day a week
● Enforce commitment to EXCELLENCE in ALL THINGS, OWNERSHIP, & TEAMWORK
● Cultivate a Food Safety Culture
● Enforce Cleaning lists; implementation with entire staff
● Review Daily Safe Critical with the Kitchen Director
Sales ; Brand Growth
● Post and reiterate all Sales numbers and goals
● Create a competitive, enthusiastic; positive culture towards reaching sales goals (SPI)
● Work in tandem with Directors on catering; community events to ensure REMARKable experiences
for all guests and clients
● Stay up to date on all roll outs, LTO, promotional items
Financial Return
● Complete End of Month Package with Director of Administration & Operator
● Keep labor under 0% Gap ; food cost under .7% Gap
● Ensure good stewardship of all resources
● Compare sales; costs to previous year and project ; plan for coming months/year
Benefits:
- 15 days of Paid time off per year
- Retirement plan + match
- Medical Benefits- We offer a variety of Medical, Dental, and Vision benefits packages
- Contribution towards CFA medical insurance plan of choice
- Break meal discount- Discounts on a variety of goods and services through CFA Home
- Scholarships and Discounted Tuition Via Corporate Partnerships-Two is better than one. That's why, each year, Chick-fil-A awards two types of scholarships to Crew Members. The Inspiration Scholarships ($25,000) and Leadership Scholarships ($2,500) can be used at any accredited two- or four-year college, university, or technical/vocational school.
- Referral Program- Get paid to refer your friends and family!
- It’s a Friendly Place to Work- At Chick-fil-A, we consider our team to be more than just employees. We are a family!
- Closed Sundays- All Chick-fil-A restaurants are closed on Sundays so you can have a day off to spend with family and friends
- Verizon Partnership- We are partnered with Verizon to offer our Crew Members a discount. Contact a Verizon Representative for more details
Requirements:
- Must have open availability Monday-Saturday and be able to work a varied schedule.
- Must have 5+ years of High Level Leadership experience, preferably in the food industry
- Ability to multi-task and remain positive in sometimes stressful working conditions.
- Able to analyze the factors which drive a profit and loss statement.
- Ability to lift up to 50lbs and stand for up to 10 hours at a time Valid driver's license.
- Serv Safe Certified (Preferred)