Thank you for your interest in joining the team at Chick-fil-A Hamilton & Wesley in Sioux City, Iowa, located at 820 Hamilton Blvd. We’re looking for passionate, driven individuals to help lead our kitchen team as a Kitchen Director. At Chick-fil-A Hamilton & Wesley, you'll be part of a team that values excellence, hospitality, and growth. This is an exciting opportunity to make a meaningful impact while working in a fast-paced, rewarding environment.
The Kitchen Director is a senior leadership role responsible for the excellence, consistency, and efficiency of all back-of-house operations. Positioned above the Team Leader level, this role leads the BOH team with a deep focus on food safety, speed of service, training, and team development. This leader doesn’t just manage the kitchen — they own it. From prep to plating, systems to sanitation, the Kitchen Director ensures every meal served meets Chick-fil-A’s high standards and that the kitchen team is equipped, encouraged, and empowered to succeed.
Our Corporate Purpose is "To glorify God by being a faithful steward of all that is entrusted to us, and to have a positive influence on all who come into contact with Chick-fil-A".
Position Type
- This is a Full Time only role that requires Open Availability
Our Benefits Include
- A fun, positive work environment where you can genuinely influence others and make a difference
- Flexible scheduling that fits your life — plus Sundays off to rest and recharge
- Competitive pay with opportunities for raises and performance-based bonuses
- FREE meals every shift — because great food fuels great work
- FREE college tuition to a wide variety of Bachelor’s, Associate’s, and Graduate degree programs through our education partners
- Intentional growth and leadership development to help you reach your full potential
- Leadership that genuinely invests in your success, both personally and professionally
- Clear career advancement pathways — from Team Member to Director or even becoming a future Chick-fil-A Owner/Operator
- Access to Team Member Scholarships to support your educational journey
- Health, Dental, and Vision Insurance
- Life Insurance and Short-Term/Long-Term Disability (STD/LTD)
- 401(k) to help you build your future
- Access to an exclusive discounts and perks program for shopping, travel, entertainment, and more
- Employee Assistance Program (EAP) with FREE mental health counseling, financial guidance, and wellness resources
- A work culture grounded in kindness, grit, growth, and servant-hearted leadership
Leadership Responsibilities
- Oversee all aspects of kitchen operations, including food prep, cooking procedures, cleanliness, inventory, and labor stewardship
- Lead, coach, and develop BOH Team Leaders and Team Members — providing feedback, hands-on training, and consistent leadership modeling
- Maintain and enforce high standards of food safety, quality, and speed, ensuring every guest receives a consistently excellent experience
- Take full ownership of the full employee life cycle within the kitchen — including recruiting, hiring, onboarding, training, development, and performance management
- Build and maintain vendor relationships with suppliers including food, produce, bread, and paper goods; ensure timely and accurate orders are placed and received
- Own all inventory management systems — including forecasting, truck ordering, inventory counts, waste tracking, and cost control
- Responsible for monitoring and maintaining equipment functionality, coordinating service or repairs as needed (in partnership with or independent of the Facilities Manager)
- Actively lead daily operations in the kitchen, working alongside the team to drive results and uphold standards
- Collaborate cross-functionally with other Directors, but also take direct responsibility for operational functions within your lane — from vendor communication to kitchen systems and cleanliness
- Use key performance metrics (speed, waste, cost, quality) to make data-driven decisions that improve systems and support long-term growth
- Set the tone for the back-of-house culture by modeling grit, humility, urgency, and a commitment to excellence in every shift
- Stay aligned with Chick-fil-A’s evolving standards and practices — ensuring flawless execution of all brand expectations
Qualifications and Requirements
- Experience in kitchen leadership or high-volume foodservice management
- Proven ability to lead, develop, and inspire teams in a fast-paced, high-pressure environment
- Deep knowledge of food safety standards, cooking procedures, and BOH systems
- Strong organizational and communication skills, with a focus on consistency and excellence
- Technically confident and able to troubleshoot issues with kitchen equipment or systems
- Demonstrates high character, strong ownership, and a servant-leader mindset
- Able to work a flexible schedule including early mornings, evenings, weekends, and holidays
- Physically able to stand for long periods and lift/carry 30+ lbs regularly
Why Join Us
As the Kitchen Director at Chick-fil-A Hamilton & Wesley, you’ll lead one of the most critical areas of our business — the heart of the restaurant. This role offers the unique opportunity to combine operational excellence, team leadership, and strategic management to ensure our kitchen runs efficiently, safely, and with excellence at all times. You’ll be responsible not only for leading the kitchen team day-to-day but also for managing key functions like inventory, vendor relationships, and food quality — all while developing and growing future Leaders and Team Members.
Here’s why this role is an exciting opportunity:
- Lead with Excellence — You’ll take ownership of kitchen operations, setting the tone for food quality, speed of service, cleanliness, and team morale. Your leadership will directly influence the guest experience and our reputation.
- Develop & Inspire — You'll mentor Team Members and Team Leaders, creating a pipeline of strong kitchen leadership while fostering a high-performance, supportive environment.
- Own the Details — From ordering produce, bread, and truck inventory to managing food safety and equipment functionality, you’ll oversee the systems and routines that keep everything running smoothly.
- Collaborate Cross-Functionally — You’ll work alongside other Directors and the Facilities Manager to ensure operations are aligned across the board. While you’ll partner with these roles, you may also be responsible for some of these functions, bringing a spirit of flexibility and ownership.
- Vendor & Inventory Management — You’ll build relationships with key suppliers, manage order cycles, and ensure we’re always stocked and ready to serve our guests with excellence.
- Shape the Culture — Help create a positive, accountable kitchen culture built on care, clarity, and high standards. You’ll model what it looks like to lead with humility, grit, and a servant’s heart.
- Opportunities for Growth — As a Director, you’re positioned for long-term growth within the Chick-fil-A organization — whether that’s taking on additional leadership responsibilities, multi-unit roles, or even pursuing Operator or Support Center opportunities down the road.
If you're passionate about food, leadership, and creating systems that help people and teams thrive, the Kitchen Director role offers a rewarding path to grow your career while making a lasting impact on your team and community.