At Chick-fil-A, the Crew Member position is more than just a job; it's an opportunity. In addition to working directly for an independent Owner/Operator, Crew Members gain life experience that goes far beyond serving a great product in a friendly environment. Crew Members are responsible for providing an exceptional dining experience for everyone they serve each day and for ensuring all guests receive signature Chick-fil-A service and food.
What does a shift at Chick-fil-A as a Crew Member look like?
As a Front of House Team Member at Chick-fil-A, your day starts with a team huddle to set goals, followed by prepping the dining area and counter for a welcoming guest experience. You’ll engage with customers during busy Breakfast, Lunch and Dinner rushes, taking orders with a smile, ensuring accuracy, and delivering excellent service at the counter or drive-thru. Between serving, you’ll maintain a spotless dining area, offer table touches for refills, and collaborate with your team to keep the pace lightning-fast and friendly.
Position Type:
Full-time and Part-time positions are available
Hours:
Day shift works between the hours of 6am-5pm with flexible scheduling
Night shift works between the hours of 2pm-11pm with flexible scheduling
Our Benefits Include:
Intentional growth and development to help you reach your professional goals
Scholarship opportunities
Competitive pay
Medical Benefits
401k
Free meals with every shift
Uniform provided
Front of House Crew Member Responsibilities:
Smile, create and maintain eye contact
Speak enthusiastically
Make emotional connections with guests
Honor and encourage others to follow the vision and values of the restaurant
Multitask quickly, yet thoroughly
Be team-oriented, adaptable, dependable, with a strong work ethic
Work on their feet for several hours at a time
Communicate effectively with guests and Team Members
Adhere to Chick-fil-A rules and dress code at all times
Other duties as assigned
Qualifications and Requirements:
Consistency and reliability
Cheerful and positive attitude
Loves serving and helping others
Customer service-oriented
Strong interpersonal skills
Detail-oriented
Able to multitask
Works well independently and in a team environment
Be willing and able to work a flexible schedule
Have the ability to lift and carry 20lbs on a regular basis
Have the ability to stand for long periods of time
Work schedule
- Day shift
- Night shift
Benefits
- Flexible schedule
- Health insurance
- Referral program
- 401(k)
- Paid training
- Employee discount