We are looking for an experienced Manager to help the General Manager in directing daily business operations. They should be experienced in a supervisory role, and be able to confidently deliver performance feedback, set goals, foster teamwork, and clearly communicate business objectives. They must be able to motivate and positively influence staff. A top candidate for this position must have strong leadership and organizational skills. They should be firm, but also approachable.They must be passionate about people and thrives on building real relationships with guest. Hospitality first mindset where the guest experience is always the priority.
Responsibilities:
- Support the GM in FOH operations as needed
- Cooperating with the general manager, and assisting with anything from project planning to staff management.
- Nurturing positive working relationships with staff.
- Delegating daily tasks.
- Addressing any issues in a timely fashion.
- Supervising staff.
- Ensuring company policies and procedures are followed.
- Setting a good example for staff.
- Being present on the floor, greeting guest & building connections
- Ensuring guest receives excellence service
- Handling guest concerns professionally
Requirements:
- Can Work with Limited Oversight and accomplish tasks
- Great interpersonal and communication skills.
- Strong problem-solving abilities.
- Good observation skills.
- An ability to deliver constructive criticism.
- Computer literate and basic Math skills.
- An ability to identify weaknesses and provide coaching where necessary.
Work schedule
- 8 hour shift
- 10 hour shift
- 12 hour shift
- Weekend availability
- Holidays
- Day shift
- Night shift
Supplemental pay
- Bonus pay
Benefits
- Paid time off
- Employee discount
- Other