Main Responsibilities:
- Greeting and assisting customers
- Keeping the selling floor stocked and organized
- Upselling and cross-selling
Job Description:
We are looking for a qualified retail sales representative to provide our customers with outstanding service and make sure all their needs are met.
A good job candidate is a person with strong communication skills who knows how to delight customers and make them feel welcome and respected. A positive and friendly attitude is a must, as well as the ability to efficiently and effectively handle potential customer complaints and refunds. A good retail sales representative must ensure that every customer leaves our store satisfied and wants to come back again.
A qualified candidate must also have excellent product knowledge, and ensure the selling floor is always fully stocked and organized.
Primary Responsibilities
Office Administration – Invoice Processing
- Receive, review, and process incoming invoices accurately and in a timely manner
- Match invoices to purchase orders and receiving documents
- Communicate with vendors regarding discrepancies or questions
- Maintain organized digital and physical filing systems
- Assist with basic bookkeeping and reporting as needed
- Ensure confidentiality and accuracy in all financial documentation
Clothing & Boutique Department Lead
- Deliver exceptional customer service and create a welcoming shopping environment
- Oversee daily operations of the Clothing and Boutique department
- Price merchandise accurately and ensure correct labeling
- Maintain visually appealing displays and merchandising standards
- Monitor inventory levels and communicate restock needs
- Ensure department organization, cleanliness, and overall presentation
- Train, guide, and support team members within the department
- Address customer concerns professionally and promptly
Retail Sales Representative Job Requirements:
- High school degree or equivalent
- BS degree in marketing or related field is a plus
- Experience as a retail sales representative or similar role is a plus
- Familiarity with visual merchandising
- Ability to stock and restock shelves
- Strong communication skills
- Excellent problem-solving skills
- Good organization skills
- Positive and friendly attitude
- Ability to successfully work in a team
Work schedule
- 8 hour shift
- Weekend availability
- Day shift
Benefits
- Flexible schedule
- Paid time off
- Employee discount
