Buck's Ace Hardware
Store Hours: Monday-Saturday 8:00a.m. - 9:00p.m.
Closed Sunday
General Summary:
The department lead will assist in the receiving, stocking, pricing of all merchandise and help maintain a clean and orderly merchandise presentation and overall store cleanliness.
Essential Duties & Responsibilities:
Customer Service
• Provide a positive representation of Buck's Ace Hardware.
• Proactively assist customers in solving problems.
• Greet customers entering and throughout the store. Thank customers when finished and when they are leaving the store.
• Possess a friendly outgoing demeanor; work well with customers as well as associates.
• Ensure all pages and calls are answered promptly, courteously and effectively.
• Forward any customer complaint that cannot be handled to a member of management.
• Possess strong product knowledge and knowledge of store layout and location of products.
• Assist customers throughout the store with personal, customized service based on the premise of amazing every customer, every time.
Store Operations
• Assist in creating a positive, professional and safe work environment.
• Assist with receiving, checking in and stocking of merchandise throughout the store.
• Assist with maintaining back stock levels.
• Assist with daily maintenance, orderliness and cleanliness of the sales floor, stock room and outdoor merchandise area.
• Assist with providing a clean and orderly sales floor, including end caps and ad merchandise.
• Assist with merchandise resets through the store.
• Provide assistance to Department Specialists, i.e. price changes, special orders.
• Ensure signage is current throughout the store.
• Communicate any merchandising, cost control or sales idea to General Manager.
• Be professional in appearance and actions.
• Perform all other duties as assigned.
Education/Training:
High School or GED equivalent.
Experience:
Formal retail experience preferred.
Paint Experience Preferred but not required
Physical Demands:
- Standing, walking, lifting (up to 60lbs) and climbing.
Work schedule
- 8 hour shift
- Weekend availability
- Monday to Friday
- Day shift
Benefits
- Flexible schedule
- Paid time off
- 401(k)
- Employee discount