Job Description:

We're on the hunt for a passionate, experienced Barista who thrives in a fast-paced environment and is dedicated to delivering excellent specialty coffee and outstanding customer service. The ideal candidate is not just a coffee enthusiast, but a relationship builder who loves connecting with customers and making their day brighter with a perfect cup of coffee.

Responsibilities:

• Quickly and efficiently prepare and serve a variety of coffee drinks and beverages, adhering to our high standards of quality and presentation.
• Deeply understand our products in order to confidently educate customers, make personalized recommendations, and upsell as appropriate.
• Build relationships with customers in our bustling shop, learning their preferences to encourage returning patrons.
• Maintain cleanliness and organization of the coffee bar and workstations, while adhering to all health and safety regulations, even during peak hours.
• Cooperate with team members to ensure a smooth workflow, providing superior customer service even during high-traffic periods.
• Contribute ideas to enhance our products, service, and overall coffee shop ambiance, balancing creativity with efficiency.
• Handle cash register and POS system, processing transactions accurately and swiftly.

Skills and Qualifications:

• Previous experience as a barista or in a similar role in hospitality. 2 years of hospitality experience preferred, but not required.
• Knowledge of various coffee types and brewing procedures. Barista training certification is a plus.
• Strong sales skills with the ability to educate and upsell our products to our diverse customer base.
• Excellent communication and interpersonal skills, with the ability to build and maintain customer relationships in a fast-paced setting.
• Detail-oriented and resourceful, with strong problem-solving skills to manage the dynamic workflow.
• Flexibility to work in various shifts, including Sundays and holidays.
• Basic math skills for handling cash transactions and maintaining accurate records.
• Reliable transportation to and from work.

What We Offer:

• Free Parking
• Discounts on Food at Multiple Concepts
• Free Uniforms
• Health, Vision, and Dental Insurance
• Comprehensive Training Program
• Significant Growth Potential

What We Expect:

• Positive Attitude: We're in the hospitality industry, and we expect you to be hospitable! Show your friendly, welcoming nature.
• Professionalism: Whether this is your part-time gig or full-time career, we expect professionalism. This means being on time, clean, and respectful.
• Teamwork: We believe in a united front. There's no 'us' versus 'them', only a collective 'us'. We work together across all areas, be it bar, service, or front of house/back of house.
• Problem Solvers: We value those who not only identify problems but also bring solutions to the table.

If you're an enthusiastic team player with a passion for coffee and a talent for keeping cool in a bustling atmosphere, we'd love to hear from you!