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IHOP Careers and Jobs

Hosts:

Our Hosts are the first impression of the restaurant and play a key role in creating a welcoming, organized, and high-energy guest experience. This position is responsible for greeting guests warmly, managing seating flow, supporting off-premise orders, and helping maintain smooth communication between the dining room and kitchen.


Successful hosts are friendly, organized, adaptable, and able to stay calm during busy periods. In addition to guest seating responsibilities, Hosts are trained to support To-Go operations and may also assist as Expediters during peak business periods to help ensure food accuracy, timing, and overall service flow.


This is an active position that requires standing for extended periods, lifting up to 25–50 pounds, and frequent movement including reaching, bending, pushing, pulling, and continuous use of hands and wrists. Team members may assist with additional restaurant tasks as needed to support daily operations and guest service standards. Responsibilities may evolve based on business needs and team support.


Benefits:

• Competitive Pay

• Flexible Hours

• Extensive Training

• Real Advancement Opportunities

• Supportive Team Environment

• Opportunities to Grow Into Additional Front-of-House and Leadership Roles


Host Requirements:

• Prior restaurant or hospitality experience is preferred, but not required

• Strong communication and interpersonal skills

• Friendly, outgoing, and guest-focused personality

• Ability to multitask and maintain composure in a fast-paced environment

• Comfortable handling cash and payment transactions responsibly

• Strong organizational skills and attention to detail

• Ability to work collaboratively with both front- and back-of-house team members

• Flexible availability, including weekends and holidays as needed

• Bilingual English/Spanish candidates are strongly encouraged to apply


Responsibilities:

• Greet, seat, and escort guests in a friendly and professional manner

• Help create and maintain a welcoming atmosphere for all guests entering the restaurant

• Manage wait lists, seating rotation, and dining room flow during busy periods

• Answer phones and assist guests with questions, directions, and menu information

• Process, organize, and package To-Go and Delivery orders accurately and efficiently

• Coordinate delivery and pickup order flow to ensure timely guest service

• Communicate clearly with kitchen staff, servers, and management regarding order timing and guest needs

• Assist with expediting food during busy shifts to support service accuracy and pace

• Maintain cleanliness and organization of the lobby, host stand, dining room, and guest-facing areas

• Accommodate guest needs including highchairs, booster seats, accessibility requests, and special seating considerations

• Provide hospitality-focused service that creates a positive guest experience from arrival to departure

• Support team members across the restaurant as needed during high-volume periods


We are a family-operated franchise group that believes great restaurants are built by great teams. We value professionalism, hospitality, communication, reliability, and team members who genuinely enjoy creating positive experiences for guests and coworkers alike.

Supplemental pay

  • Other

Benefits

  • Flexible schedule
  • Health insurance
  • Referral program
  • Employee discount
  • Paid training
  • Other

IHOP - IHOP 4701

159 W Main Rd, Middletown, RI, 02842
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