Location: Chick-fil-A Brookfield Square – 1 N Moorland Road, Brookfield, WI 53005 and Chick-fil-A Pewaukee - 1454 Capitol Dr, Pewaukee, WI 53072
Position Type: Part-Time (15–30 hours per week)
Availability: Monday–Friday, occasional Saturdays. Must be willing to travel between locations.
Brand Summary:
Working at a Chick-fil-A® restaurant is more than a job – it’s an opportunity for teamwork, leadership development, and personal growth in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent franchise Operators who invest in the future of their Team Members and give back to their communities.
Position Overview:
Chick-fil-A Brookfield Square and Pewaukee are seeking a motivated and detail-oriented Hospitality Administration Assistant to support our leadership team in delivering an exceptional guest experience. This role combines hospitality, operational support, and administrative duties to ensure smooth day-to-day operations while upholding Chick-fil-A’s standard of excellence in service.
Why Join Our Team:
- A fun, encouraging work environment where you can positively influence others
- A role focused on team unity and collaboration
- Flexible scheduling (and always closed on Sundays!)
- Learn first-hand from experienced Operators and restaurant leaders
- Intentional growth and development to help you reach your professional goals
- Scholarship opportunities
- Competitive pay
Key Responsibilities:
- Serve as a friendly, encouraging, and professional team player
- Provide general administrative support, including managing invoices, emails, and office organization
- Conduct baseline data analysis to recognize trends and report discrepancies
- Organize and maintain important documents, databases, and vendor records
- Assist in training new hires and serve as a role model for the team
- Communicate clearly and professionally, both verbally and in writing
- Support team morale by helping to plan and lead team appreciation events
- Participate as needed in day-to-day restaurant operations in a fast-paced, high-volume environment
Qualifications & Requirements:
- A positive attitude and a genuine desire to serve others
- Strong attention to detail and organizational skills
- Excellent written and verbal communication skills
- Proficiency in Microsoft Office (Word, Excel, Outlook) and/or Google Workspace tools
- Ability to handle sensitive information with discretion
- Strong interpersonal skills and the ability to work as part of a team
- Reliable transportation and willingness to travel between locations
- Ability to thrive in a fast-paced environment
- Prior experience in food service or clerical/administrative work preferred
- Commitment to Chick-fil-A’s core values and exceptional customer service
Work schedule
- Monday to Friday
Benefits
- Flexible schedule
- Paid time off
- Health insurance
- Employee discount