Chick-fil-A 6th & Congress
Full-Time | Reports to: Marketing Director
At Chick-fil-A, we believe in creating REMARKable experiences not just inside our restaurant, but throughout our community. We are seeking an Event Coordinator to lead and execute off-site events, including concessions, Additional Distribution Points (ADPs), and community partnerships.
This role will focus primarily on business-driven events and brand activations, rather than only private or social functions such as weddings or banquets.
As the heartbeat behind our off-site presence, the Event Coordinator ensures every guest interaction, no matter the location, reflects our signature hospitality and high operational standards. From pre-planning logistics to leading event teams off-site, this role plays a key part in expanding our brand reach and supporting the growth of our business.
During downtime periods, such as summer break or times without downtown events like festivals or concerts, this individual will assist our Catering Coordinator with order fulfillment, delivery logistics, and guest communications. This flexible support helps ensure all outreach efforts, whether catering or events, run smoothly year-round.
This position is ideal for someone who thrives on logistics, teamwork, and creating memorable experiences in the community.
Key Responsibilities
Event & ADP Operations
- Act as the go-to expert on all things related to ADPs (events outside the restaurant).
- Plan, organize, and execute events while ensuring our brand is represented with excellence.
- Lead event setup, teardown, equipment maintenance, and post-event follow-ups.
- Maintain checklists and systems to ensure food safety and operational excellence at every event.
- Manage event registration, sales tracking, inventory, and reporting to drive profitability.
Team Leadership:
- Build, train, and oversee a team of event-focused team members.
- Coordinate with Directors to schedule team coverage for events.
- Coach team members on hospitality, speed of service, and food safety.
- Hold team accountable to Chick-fil-A standards on attendance, uniform, and guest interaction.
Business & Admin:
- Track event sales, inventory, labor, and waste to meet success metrics.
- Ensure timely and accurate processing of event orders and payments.
- Support the Catering Coordinator during peak downtown event seasons.
- Stay reachable during events to assist with team or partner needs.
Success Metrics:
- Food safety standards always met
- Food waste no more than 2% per event
- Partner contract requirements fulfilled
We’re Looking For:
- A highly organized planner who thrives in fast-paced, changing environments
- A natural leader who can coach and motivate teams
- Strong communicator who can serve as a liaison between our restaurant, partners, and vendors
- Someone committed to Chick-fil-A’s recipe for service and guest-first mindset
- Willingness to work flexible hours, including early mornings, nights, and weekends as needed for events
- Collaborative team player who works well with others, especially during catering support seasons
Preferred Experience:
- Event coordination, catering, or hospitality leadership (1-2 years preferred)
- Familiarity with food safety requirements and operations
- Experience with scheduling and managing small teams
Perks of the Role:
- Competitive pay
- Leadership development opportunities
- Sundays off
- Team member meal discounts
- Opportunity to grow with a brand known for excellence
