IS THIS JOB FOR YOU?
- Do you have a natural knack for developing service teams and helping them become high performers?
- Are you a bit fanatical about triple-checking details and making sure nothing slips through the cracks?
- Are you obsessed with getting things right the first time - nothing forgotten, no last-minute chaos?
- Are you passionate about creating unforgettable guest experiences that leave people raving?
- Do you thrive on leading a team through fast-paced events, solving problems on the fly without missing a beat?
- Are you the type of person that takes your career seriously, but doesn't take yourself too seriously?
Yes?! Then YOU should join our team!
WHY WORK HERE?:
Here are some of the perks!
- PPO medical, dental, & vision Insurance with 50% company contribution
- 401K retirement savings plan w/ 3% company match
- 1 week of paid time off
- Flexible days off, typically back-to-back
- A generous, never-expires, $250 monthly food & drink allowance
- A 20% employee discount on food & drinks anytime you're not working, for you & your whole table
- Free Thanksgiving & Christmas dinner boxes for you & your family - don’t cook on your holidays!
- Attendance at fun, "State of the Company" company events twice a year
- Access to lots of company-paid business coaching & resources
- As a company, we run on EOS; so we're a collaborative, strategic, and winning team (i.e. no more meetings that just waste your time - promise!)
- Thanksgiving Day, Christmas Day, & your birthday off, automatically
- The opportunity to grow quickly with a forward-thinking company that regularly reinvests in itself and its people
WHAT DOES A TYPICAL DAY LOOK LIKE?:
RESPONSIBILITIES
As our Assistant Catering Manager, you'll be at the helm of all things catering service operations. These are the results you'll be hired to accomplish:
» ① Develop a Highly-Skilled On-Site Service Team
You’ll lead by example, training your on-site service team with hands-on, side-by-side coaching at every event. You’ll teach them to master steps of service, sharpen their menu knowledge, and give in-the-moment feedback to help them get a little better, every time they work.
» ② Buttoned-Up Pre-Event Coordination
Cross your t’s, and dot your i’s, bb! In this role, you’ll ensure that every event detail is meticulously finalized. Menu selections? Locked in. Timeline? Confirmed, thrice. Weird, one-off special requests? Handled and crystal-freaking-clear. No loose ends, no missing info, just everything the on-site event team needs to execute the event *without a hitch*.
» ③ Verified & Accurate Front-of-House Pack
Let’s take this show on the road! As an off-site caterer, we’re always on the move, so it’s c-r-i-t-i-c-a-l that we have everything we need before we leave HQ. You’re the behind-the-scenes hero, making sure every front-of-house essential - linens, place settings, bar supplies and more - is packed, checked, and good to go. You’ll ensure our front-of-house team is totally set up for success BEFORE they leave - nothing missed, no last-minute chaos.
» ④ Deliver a ‘Good-Time Hospitality’ Guest Experience
You, dah-ling, are the secret ingredient! You’ll lead the charge to make sure that every guest - at every event - feels warmly welcomed, genuinely cared for, and totally at ease - every damn time . From handling special dietary needs with care, to thoughtfully adjusting timelines when plans don’t go to plan, you’ll ensure every guest - and especially every host! - leaves raving about our high-level hospitality.
» ⑤ Run Smooth At-Event Service Operations
On event day, you’ll keep the front-of-house running like a well-*buttered* machine - ensuring the dining room and bar are fully set up, the pace of service is on point, and your team is always in the loop. And when something inevitably goes sideways? You’re the cool-headed fixer, solving problems on the fly.
*As a disclaimer*: This is a new-ish position, in a rapidly growing company, in an always-changing industry. That means that this position and its responsibilities will continue to evolve. So, if you're change-adverse, this job ain't it.
That being said - if you're good with change, and are willing to try new things - you'll love this job, and it'll love you right back.
PAY
The total compensation for this position will be between $50000 - $60000 per year. Base salary depends on relevant experience.
WORK SCHEDULE
This position is full-time, with a semi-set schedule designed around the demands of the catering operations. This position will work a mix of weekday and weekend days. Days off are typically back-to-back. Our Assistant Catering Manager will work 5 days, and typically 45-ish hours per week.
JOB REQUIREMENTS:
Here are some of our must-haves & would-like-to-haves:
- At least 1 year of professional hospitality experience, preferably in high-volume, off-site catering operations
- At least 1 year of catering management experience in an Assistant Catering Manager, Event Captain, Event Coordinator, or equivalent, role - strongly preferred
- Professional experience in high-volume, off-site catering operations - a major plus!
- Must be able to (or be willing to learn to!) drive large vehicles - including trailers, box trucks, and extended vans
- Must have current ServSafe Manager & BASSET Certifications
- Must be at least 21 years old
- Must have open availability - including nights, weekends, and holidays
- Must have the ability to regularly work 45-ish hours per week
- Physically able to stand for long periods, lift up to 50 pounds, and work in varying indoor and outdoor conditions
- Must have a valid driver's license & sole access to a personal vehicle
- Familiarity with TPP, Tripleseat, 7Shifts, & Margin Edge - a plus!
