Shift Leader
Are you passionate about leading a team in a fast-paced environment and ensuring top-notch customer service?
The Shift Leader position at our Food & Beverage establishment offers an exciting opportunity to support the store management team in delivering exceptional service. As a Shift Leader, you will play a crucial role in training and coaching team members, maintaining operational standards, and driving a customer-focused culture. Join us and become a part of a dynamic team where you can enhance your leadership skills and grow professionally.
Responsibilities:
- Demonstrate and promote CKE Cultural Values to build a high-performing team
- Support the Performance Management process to ensure employee success
- Resolve customer issues and train employees in customer service standards
- Coach and hold the team accountable for operational procedures
- Ensure food safety standards are met during shifts
- Implement restaurant-level plans and marketing initiatives
- Execute cash/security, inventory, labor, and food control procedures
Qualifications:
- Minimum 18 years of age
- High School Diploma or GED preferred with 2+ years of restaurant experience
- Proficient in Microsoft Office software
- Flexible schedule including weekends and nights
- Strong teamwork, customer focus, accountability, and communication skills
- Adaptable to changing conditions and priorities
- Analytical, organized, and process improvement-oriented
Benefits:
- Flexible schedule
- Paid time off
- Health, dental, vision, and disability insurance
- Employee discount
- Paid training and mileage reimbursement
- Bonus pay
Location: Nashville - HOPKINSVILLE - 1501214 3050 Fort Campbell Blvd, Hopkinsville, KY 42240, USA
Join us as a Shift Leader and be part of a fun and rewarding work environment where you can lead a team to success!