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Chick-fil-A Careers and Jobs

Front of House Team Member

At Chick-fil-A Hanes Mall, the Team Member role is more than just a job; it's an opportunity. In addition to working directly for an independent Owner/Operator, Team Members gain life experience that goes far beyond serving a great product in a friendly environment. Team Members are responsible for providing an exceptional dining experience for everyone they serve each day and for ensuring all guests receive signature Chick-fil-A service and food. All Chick-fil-A Team Members are required to demonstrate the Core 4 Values:

-Create eye contact

-Share a smile

-Speak with a friendly tone

-Always say "My Pleasure"


Position Type:

  • Full-time and Part-time

Our Benefits Include:

  • Positive work culture that prioritizes a professional, caring and family atmosphere
  • Learning first-hand from an experienced Operator and Restaurant Leaders
  • Recognition, Appreciation, Care, and Support from your local Owner/Operator
  • Intentional growth and development to help you reach your professional goals
  • Flexible scheduling (and closed on Sundays)
  • Scholarship Opportunties
  • Competitive pay (Up to $12)

Front of House Team Member Responsibilities:

  • Share a Smile
  • Create and Maintain Eye Contact
  • Speak Clearly and Enthusiastically
  • Always say "My Pleasure!"
  • Make Emotional Connections with Guests
  • Maintain Honor, Dignity and Respect and adhere to the vision and values of Chick-fil-A Hanes Mall
  • Multitask quickly, yet thoroughly
  • Be team-oriented, adaptable, dependable, with a strong work ethic
  • Work on their feet for several hours at a time
  • Communicate effectively with guests, leadership and co-workers
  • Must always adhere to Chick-fil-A rules and dress code at all times
  • Complete duties as assigned by leadership
  • Other duties as assigned

Qualifications and Requirements:

  • Consistency and reliability
  • Cheerful and positive attitude
  • Loves serving and helping others
  • Customer service oriented
  • Strong interpersonal skills
  • Detail-oriented
  • Able to multi-task and can handle working in a fast-paced environment
  • Works well independently and in a team environment
  • Be willing and able to work a flexible schedule
  • Able to lift and carry up to 50 lbs. when needed
  • Able to stand for long periods of time


This Chick-fil-A® Restaurant is operated by an independent franchised business owner

who makes their own employment decisions and is responsible for their own

content and policies.

Chick-fil-A - Chick-fil-A Hanes Mall

3320 Silas Creek Pkwy, Winston-Salem, NC, 27103
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This job posting is for an opportunity at a Chick-fil-A® Restaurant business independently owned and operated by a local franchised Operator. If you choose to apply for this position, you understand and acknowledge that your application and any information included with it will only be submitted to the Operator. Chick-fil-A, Inc. will not receive a copy of your employment application and will not be involved in any decisions regarding whether to hire you. If you are hired for this position, you also understand and acknowledge that the Operator’s restaurant business will be your employer, not Chick-fil-A, Inc., and that the Operator is solely responsible for all decisions related to your employment, including hiring, firing, discipline, compensation, scheduling and supervision.