Position Type: Full-Time and Part-Time positions available
Position Overview
Join our team at Tommy’s Express Car Wash in Portage, WI! We’re looking for energetic and reliable Team Members who enjoy working in a fast-paced, guest-focused environment. Team Members play an essential role in delivering an outstanding express car wash experience through customer service, operations support, and site presentation.
What We Offer
- Health, Dental, Vision insurance (for qualified employees)
- Life and Disability insurance (for qualified employees)
- 401(k) with company match (for qualified employees)
- Paid time off (for qualified employees)
- Free car wash membership
- Training, learning, and development opportunities
- Opportunities for internal growth and advancement
- Fun, energetic, family-oriented work culture
- Nationwide brand presence
Position Responsibilities
- Customer Service: Greet & assist customers with a friendly attitude.
- Site Maintenance: Help maintain cleanliness and organization of the site and car wash.
- Basic Operations: Learn & assist with car wash operations & equipment usage.
- Team Collaboration: Work collaboratively with other team members & follow directions from supervisors.
- Customer Interaction: Engage with customers to ensure a pleasant experience.
- Learning and Growth: Take the opportunity to learn various aspects of car wash operation.
- Safety and Compliance: Adhere to safety guidelines and company policies.
- Promote express experience & memberships
- Become knowledgeable about Tommy’s Express app & be able to walk a customer through the sign-up process
Qualifications & Candidate Attributes
- Big smile, friendly demeanor, positive energy
- Excellent customer service skills with a focus on creating positive experience
- Highly reliable and punctual
- Energetic self-starter who thrives in a fast-paced environment (go-getter attitude)
- Team player with a customer-focused approach
- Comfortable with technology & able to adapt to new tools and systems
Position Type & Expected Hours
- Full-time roles typically work 30-40 hours per week
- Part-time roles typically work under 30 hours per week
- This position will require weekend and holiday availability
Work Environment
This position operates in a professional retail car wash environment. Team members may work both indoors and outdoors and are exposed to noise, water, weather conditions, and car wash equipment during operating hours (7:00am-9:00pm Monday through Sunday).
Physical Demands
The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job.
While performing the duties of this job, the team member must be able to:
- Able to work in a fast-paced environment
- Able to stand for up to 4 hours at a time
- Able to effectively communicate, detect, converse with, discern, convey, express oneself and exchange information
- Able to move equipment weighing up to 30-50 pounds.
- Able to work and commute in all weather conditions
- Able to walk, bend, twist, turn, stoop, climb steps, reach with hands, use hands to fingers.
Other Duties
This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities required for this position. Duties, responsibilities, and activities may change at any time with or without notice.
Work schedule
- Weekend availability
- Monday to Friday
Benefits
- Paid time off
- Health insurance
- Dental insurance
- Vision insurance
- Life insurance
- Disability insurance
- 401(k)
- 401(k) matching
- Employee discount