CULVER’S® JOB DESCRIPTION
CREW CHIEF
Reports to General Manager, 1st and 2nd Assistants
JOB SUMMARY
Runs shifts efficiently and continually motivates team members to ensure that every guest who chooses Culver’s® leaves happy.
ESSENTIAL FUNCTIONS
• Ensure restaurant operations are conducted to reflect favorably on the brand
• Meet restaurant goals and initiatives as they relate to the brand
• Assist in maintaining appropriate staffing levels to meet the needs of the restaurant throughout shifts
• Demonstrate proper quality control, presentation and hold times to support guest satisfaction and quality standards
• Adapt in an ever-changing environment
• Consistently communicate and work with team and leaders to ensure policies, processes and procedures are being followed
• Demonstrate proficiency in all restaurant positions and stations
• Support effective training for team
• Assist with and empower team to handle guest comments in a manner that meets our mission and our brand standards
• Organize and maintain required and necessary records as they relate with the restaurant operations, equipment, inventory, quality control and team members
• Execute standard operating procedures based on the brand standards
• Represent and lead in an amicable and professional manner
• Provide a safe, secure, and healthy restaurant by following and enforcing food safety and sanitation standards and procedures
• Maintain the accurate implementation of new products and procedures per system-wide rollout procedures
QUALIFICATIONS
• One year experience in a leadership or trainer role in the restaurant or similar industry
• Certified from a national food safety program
• Strong communication and decision-making skills
• Ability to resolve conflict in a professional manner
WORK ENVIRONMENT & PHYSICAL REQUIREMENTS
The physical demands described here are representative of those to be met by a team member to successfully perform the essential functions of this job:
• Operate a computer and other office equipment for extended periods of time
• Move items weighing up to 50 pounds for various needs
• Use smell, sight, and taste for testing menu items
• Possess manual dexterity for assembly
• Able to reach, bend, push, pull and/or stretch body to grab or move items
• Remain in a standing/sitting position for 4 or more hours at a time
• Able to quickly move about inside and outside the restaurant
• Able to use various kitchen equipment such as deep fryers, grills, toasters, etc.
• Exposure to cold temperatures from coolers and freezers, as well as heat from cooking equipment
• Exposure to weather such as heat, cold, rain, snow and wind
• Able to see, read, and comprehend a variety of written or displayed media
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Work schedule
- Other
- Day shift
- Night shift
- Holidays
- Weekend availability
- 8 hour shift
- 10 hour shift
- 12 hour shift
Supplemental pay
- Bonus pay
- Other
Benefits
- Flexible schedule
- Paid time off
- Health insurance
- Dental insurance
- Vision insurance
- Life insurance
- Disability insurance
- Employee discount
- Paid training
- Mileage reimbursement