Culver’s is looking for Restaurant Assistant Managers
If you have a passion for restaurant industry and desire to serve others, then this job is for you!
Job Summary:
Maintains excellence in guest service and quality control of operations consistently to ensure the company mission is attained.
Essential Functions:
- Runs shifts effectively to ensure quality products, guest service, and restaurant cleanliness meet system standards.
- Consistently ensures guests receive quality products in five minutes or less for in house orders and four minutes or less for drive thru orders.
- Ensures proper product quality control, presentation and hold times according to the Operations Training Manual, Order Assembly.
- Accesses financial information and completes weekly sales and labor during their shift.
- Routinely monitors and coaches team on safety best practices related to the Culver's hazard communication program and workplace safety.
- Empowers team to handle guest comments "the Culver's way."
- Ensures team is knowledgeable concerning products and guest service.
- Demonstrates and maintains a positive attitude among team members.
- Demonstrates and ensures proper personal hygiene and food safety practices are maintained in the restaurant.
- Displays point of purchase (P.O.P.) materials timely according to the current marketing campaign.
- Demonstrates proficiency on all restaurant positions.
- Provides ongoing development of crew chief and shift leader using the management development workbooks.
- Maintains an adequate team on each shift to meet labor cost standards.
- Ensures proper follow up of visitation and full field reports, including but not limited to cleanliness, hospitality, and ground appearance.
- Performs daily morning, afternoon, and evening restaurant tours.
- Prepares and reviews daily reconciliation report against daily control totals from cash register system ensuring accuracy.
- Runs financial report, counts afternoon drawers, enters drawer pickups and completes daily.
- Ensures team is cross-trained by the training team effectively.
- Help identify and develop candidates for the crew chief position.
- Completes food inventory order accurately, using forecasts and projections based on current restaurant sales.
- Observes and maintains daily inventory levels accurately, based on current restaurant sales.
- Ensures shelf life, rotation of inventory and tempering sheet is maintained.
- Delegates and ensures the accurate completion of the Quality Control/Safe Food Checklist and First In-First Out product rotation.
- Completes end-of-month inventory procedures accurately.
- Delegates restaurant and equipment cleaning.
- Directs weekly and monthly odd jobs to team assigning them to daily deployment sheet.
- Demonstrates positive and effective role modeling for all team members through appearance and attitude.
- Follows restaurant policies and procedures consistently.
- Demonstrates and ensures team is following system standards for uniforms and appearance.
- Attends all manager and team member meetings.
- Follows and encourages team to follow all restaurant policies and procedures.
- Checks e-mail daily and responds as necessary.
- Uses Net-Chef and Brink for cash counting procedures.
Qualifications:
· Strong decision making skills with the ability to develop and sustain a high performing team.
· Run shifts effectively to provide great food and excellent guest service.
· Ability to build relationships and foster a positive and friendly environment.
· 1-2 years of restaurant experience is preferred.
· Maintain compliance with operational and food safety procedures.
Physical Abilities:
· Stand for long periods of time without sitting.
· Walks fast-paced during shifts.
· Bends, reaches, and stoops when necessary.
· Lift/carry 10 pounds or less constantly.
· Lift/carry 11-20 pounds constantly.
· Lift/carry 21-50 pounds frequently.
· Lift/carry 51-100 pounds occasionally.
We've made it our commitment that any guest who chooses Culver's leaves happy - and that means creating a great experience for you too!
