Here are Chick-fil-A, we are committed to creating lasting, positive change through servant-leadership. As a Customer Service/FOH Supervisor, you will play a vital role in our mission to continually refresh our guests, our community, and our team. This is a part-time or full-time role that requires attention to detail, effective conflict resolution skills, and the ability to handle pressure while ensuring smooth operations.
Why You'll Love Working for Us:
- Work-Life Balance: We understand the importance of personal time and offer flexible schedules that prioritize work-life balance.
- Growth Opportunities: We are committed to investing in our employees’ growth and development. We provide opportunities for career advancement, manager/leadership development, and ongoing training.
- Industry-Leading Customer Service: Join a team that prides itself on delivering the best customer service in the fast food industry. Our dedication to serving our guests and each other sets us apart.
- Team Spirit: We work hard, but never miss an opportunity to celebrate our achievements together.
- Comprehensive Training: We provide thorough training in all aspects of our restaurant operations.
Benefits:
- Competitive compensation ($18-$22/hr, depending on availability and experience).
- Health Benefits Contribution (full-time)
- 401k
- Access to scholarships at up to $2,500 per year
- Sundays Off
- Free Meals and Discounts
- Flexible Scheduling
Responsibilities:
- Maintain positive working relationships and provide direction and feedback to all front-of-house employees.
- Collaborate with the management team to train and track the performance of new Team Members.
- Motivate Team Members to maintain high customer service scores.
- Ensure timely completion of shift tasks and opening/closing responsibilities.
- Take ownership of front-of-house facilities, ensuring organization and adherence to sanitation and food safety procedures.
- Demonstrate a complete understanding of key positions in the front-of-house, including cashier, drive thru, and host roles.
Qualifications and Skills:
- Must be 18 years of age or older.
- Must be willing to work a minimum of 25 hours per week.
- Must be able and willing to open and/or close.
- Experience as a leader, preferably in a customer service or front-of-house environment.
- Ability to lift up to 50 lbs, stand for up to 10 hours, and be physically active for extended periods.
- Must be able to work in a fast-paced environment and maintain a positive attitude under pressure.
- Team-oriented, adaptable, dependable, coachable, and strong work ethic.
- Ability to communicate effectively with guests and team members as a supervisor/leader.
Ready to embark on an exciting journey with Chick-fil-A? Apply now and we will contact you within 1-3 business days to discuss your next steps. Please do not contact the store directly.
