Job Description: Restaurant Team Member
Position
Title: Restaurant Team Member
Franchisee
Organization/Location: Dunkin Fernvalley
Reports
To: Restaurant Manager
Overview:
A Dunkin’ Restaurant
Team Member is generally responsible for preparing food and beverages according
to Dunkin’ operational standards, providing guests with great service, and
maintaining a clean, safe, and organized workspace.
Responsibilities Include:
·
Follow Brand standards, recipes, and systems
·
Follow food safety standards
·
Prepare food and beverages
·
Assemble and package orders
·
Understand the restaurant menu, including limited-time
offers and promotions, and be able to answer guest questions
·
Maintain a clean and organized workstation
·
Clean equipment, service areas, and guest areas
·
Stock items, such as cups, lids, etc. at the workstation
·
Take orders at the Drive Thru or Front Counter and
handle payments (if applicable)
·
Meet speed of service standards while
delivering accurate orders to guests
·
Serve and communicate with guests
·
Maintain a guest-focused culture in the
restaurant
·
Communicate effectively with managers and
coworkers
·
Organize and maintain stock room and
refrigerated areas
Education/Experience:
·
None
Key Competencies
·
Works well with others in a fast-paced team
environment
·
On time, demonstrates honesty and a positive
attitude
·
Willingness to learn and adapt to change
·
Guest focused
Physical Demands/Working Conditions:
·
Standing on feet
·
Repetitive motion, including bending, stooping, and reaching
·
Lifting objects, including boxes, ice, and product up to 20lbs (if
applicable)
·
Working in a small space
Each franchise
organization is an independent employer and thus responsible for making its own
recruiting, hiring, and employment-related decisions. These materials and
resources are optional for franchisees, and nothing in these materials and
resources should be construed as the franchisor being involved in or having
control over a franchise employee’s essential terms and conditions of
employment. Specific employment-related questions should be directed to your
franchise organization’s legal counsel or other professional advisor.
Work schedule
- 8 hour shift
- Weekend availability
- Monday to Friday
- Day shift
- Night shift
- Overtime
Supplemental pay
- Tips
Benefits
- Flexible schedule
- Employee discount
- Paid training