To be Charlottesville’s most caring company—winning hearts every day by delivering craveable food made with excellence and care.
At Chick-fil-A, the Back of House Team Member role is more than just a job; it's an opportunity. In addition to working directly for an independent Owner/Operator, Back of House Team Members gain life experience that goes far beyond serving a great product in a friendly environment. They are responsible for providing an exceptional dining experience for everyone they serve each day and for ensuring all guests receive signature Chick-fil-A service and food.
Position Type:
- Full-time and Part-time (Open/close/Weekends)
Our Benefits Include:
- A fun work environment where you can positively influence others
- Flexible scheduling (and closed on Sundays)
- Learning first-hand from an experienced Operator and Restaurant Leaders
- Intentional growth and development to help you reach your professional goals
- Scholarship opportunities
- Competitive pay
Back of House Team Member Responsibilities:
Operational Excellence
- Prepare and cook menu items to Chick-fil-A standards for quality and accuracy.
- Follow recipes, portioning, and food safety protocols with consistency.
- Maintain clean and organized workstations throughout shifts.
- Complete all opening or closing tasks as assigned
Teamwork & Communication
- Work collaboratively to ensure speed and accuracy during peak periods.
- Communicate clearly and respectfully with kitchen and FOH teams.
- Support inventory management, restocking, and labeling systems.
Cleanliness & Safety
- Follow all safety and sanitation procedures.
- Complete daily cleaning tasks with attention to detail.
- Maintain a positive, calm attitude even under pressure.
- Work safely around kitchen equipment and report any maintenance issues to Leadership
Growth & Development
- Take initiative to learn multiple stations and skills.
- Demonstrate accountability for performance and punctuality.
- Engage in leadership and cross-training opportunities as available.
- Be knowledgeable of the assignments for all kitchen stations, including fries, breading, assembling, boards, and food prep
- Maintain personal knowledge by completing in-house training and stay up-to-date on any changes
Qualifications and Requirements:
- Consistent and reliable
- Cheerful and positive attitude
- Loves serving and helping others
- Customer service oriented
- Strong interpersonal skills
- Detail-oriented
- Food safety & Cleanliness
- Able to multi-task
- Adhere to Chick-fil-A rules and dress code at all times
- Works well independently and in a team environment
- Be willing and able to work a flexible schedule
- Have the ability to lift and carry upto 50 lbs on a regular basis
- Have the ability to stand for long periods of time
Most Chick-fil-A® Restaurants are operated by independent franchised business owners
who make all their own employment decisions and are responsible for their own
content and policies.
Work schedule
- Monday to Friday
- Weekend availability
- On call
- Day shift
- Holidays
- Night shift
Benefits
- Flexible schedule
- Health insurance
- Dental insurance
- Vision insurance
- 401(k)
- 401(k) matching
- Referral program
- Employee discount
- Paid training