JOB SUMMARY
Supervises, develops and supports all service team members. Assists General Manager with:
Operation of restaurant
. Creating a quality work environment
Maintaining safety and sanitation standards
Ensures maximum customer satisfaction
Excellent physical stamina-job requires extensive standing; walking, extreme temperature changes and lifting and may be in contact with cleaning chemicals and have knowledge of chemicals
Excellent communication skills, verbal and written to be able to handle supervision of employees and guest concerns
JOB FUNCTIONS/RESPONSIBILITIES
- Directs the work of all restaurant employees & management; such direction includes supervision, advancement, discipline, termination or any other change of status.
- Maintaining safety and sanitation standards & procedures as needed for health inspections, steritech visits and brand standards at all times.
- Ensures that all menu items are prepared, portioned and presented properly in a clean, safe and sanitary manner according to all established procedures, performance standards and specifications.
- Ensures customer satisfaction through effective and efficient service and a clean and pleasant environment.
- In absence of any job code must personally fill any position needed in the restaurant or assign someone to fill position.. .
PHYSICAL REQUIREMENTS
- Reaching heights of approximately 6 feet and depths of 21/2 to 3 feet
- Must have high level of mobility/flexibility
- Must be able to fit through openings 30” wide
- Must be able to work irregular hours
- Bending, reaching, walking
- Communicating with customers and employees
- Must be able to work computer and have good phone skills
- Operating cash register
- Carrying trays of food products as needed
- Must be able to lift food trays & items weighing about 20 pounds for distances up to 30 feet
OTHER REQUIREMENTS
- Professional appearance and image
- Adaptability and ability to manage change and fill positions as needed
- Must complete all video training, anti-discrimination & anti-harassment training and comply with Denny’s nondiscrimination policies.
- Must have guest oriented personality
- Must have reliable vehicle and current insurance on vehicle
The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or is a logical assignment to the position.
