Notice to Applicant about this Employer: You are applying for a job with an independently owned cooperative member of Ace Hardware Corporation, who operates this Ace Hardware store, not Ace Hardware Corporation. The independent store owner alone is responsible for and independently makes all decisions concerning employment related matters, including hiring, firing, discipline, supervision, staffing and scheduling.
Cashier Job Posting
Major Job Responsibilities
- Greet, welcome and work with customers to ensure that they have a positive experience in the store and that if they have a problem, it’s solved before they leave; this includes the use of Ace’s W.O.W. process,
- Possess strong knowledge of store layout and most, if not all, of the store’s departments and services
- Help the store achieve Ace’s Pinnacle status and perform well within the outlined metrics provided by Ace and the store’s management team
- Use provided communication and own tools in an effort to help the team work in the most efficient way to best serve customers
- Act as the store’s representative when necessary and set a great example for our staff
- Help create a positive, professional, clean and safe environment
- Help answer associate radio pages and customer calls quickly, courteously and effectively
- Utilize available resources to effectively solve problems
- Pursue learning opportunities and trainings as recommended by the store’s management team(s) and by self identification
- Remain in touch with daily operational goals and plans as outlined by store management
- Have an awareness of store promotions and various advertisements, promote the Ace Rewards Program
- Remain honest and communicative with customers, associates and management
- Ensure that merchandise displays, and especially in the front end area, are clean, organized and well stocked
- Issue receipts, refunds, credits or change due to customers
- Retrieve carts from building’s exterior or call for cart pick ups as needed
- Have an exceptional organizational ability, pay high attention to detail and have the ability to multitask
- Other related duties as assigned
Minimum Requirements
- High school or GED equivalent experience
- A commitment to service excellence and customer satisfaction
- Ability to work in teams and communicate frequently, well
- Ability and willingness to work flexible hours including evenings, weekends and holidays depending on the needs of the business
- Due to the potential of using power equipment and the store’s scheduled hours, applicants must be at least 16 years of age
Preferred Qualifications
- Bilingual
Benefits
- Merchandise discount
- Training program
- Flexible work hours
- After 90 days of full time (30+ hours each week) employment, employer contribution to health and dental insurance are options; vision also available to associates by 100% self-paid premiums.
FLSA Status: Non-Exempt
Work schedule
- 8 hour shift
- Weekend availability
- Monday to Friday
- Holidays
- Day shift
- Other
Benefits
- Paid time off
- Health insurance
- Employee discount
- Other