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Chick-fil-A Careers and Jobs

Operations Director

Chick-fil-A: Urgent Hiring for Talented Operations Director!


Are you looking for a dynamic work environment where teamwork and leadership thrive? Do you want to be part of a company that values its people and community? If so, Chick-fil-A is the place for you!


At Chick-fil-A, working is more than just a job; it's an opportunity to grow and develop in a positive, people-focused atmosphere. Join leading our team as an Operations Director and enjoy competitive benefits while enhancing your leadership skills in the food and beverage industry.


Key Responsibilities:

  • Lead and inspire a highly skilled team to achieve operational excellence.
  • Oversee daily restaurant operations to ensure a remarkable customer experience.
  • Implement strategies that promote team growth and community engagement.
  • Develop and coach team of leaders to execute the restaurant's vision and uphold its values.
  • Model core values of Tenacity, Integrity, Coachability, and Care.
  • Recruit, train, and grow Team Members through intentional development and mentorship.
  • Collaborate with Owner/Operator and Leadership Team to align on business strategies and long-term vision.

Why Join Us?

  • Enjoy health, dental, and vision insurance for peace of mind.
  • Take advantage of paid time off to recharge and relax.
  • Be part of a company that invests in your future and personal development.

Ideal Candidate:

  • Motivated leader with a passion for people and community.
  • Bachelor's Degree preferred
  • 3-5+ years of leadership/management experience with a proven track record of leading and developing others.
  • Excellent communication and interpersonal skills.
  • Genuine heart of caring for people, good team player
  • Possesses a willingness and desire to learn and be coached, open-minded and adaptable while taking ownership in their stake in the business.
  • Organized, detail-oriented with strong time management skills.
  • Ability to keep composure under high pressure and make decisions quickly without compromising strong communication skills.
  • Ability to drive results while maintaining a fun and loving work environment.

Schedule:

  • Monday-Saturday availability
  • 45 hours/week, up to 60 hours/week based on business needs
  • Sundays off
  • This role requires schedule flexibility to meet the needs of the business. This typically includes availability for peak periods (11 AM - 2 PM, 5 PM - 8 PM), opening and/or closing the restaurant based on need. This is important to maintain a strong understanding of daily operations and all aspects of the business. A typical week will include 5-6 days, 45-60 hours.

Join Our Team!

  • Become part of a company that values your contributions.
  • Experience a fulfilling career path with opportunities for advancement.
  • Make a difference in the lives of your team and customers every day.


Location: Springfield


Don't miss this opportunity! Apply now to be a part of the Chick-fil-A East Springfield!

Benefits

  • Health insurance
  • Dental insurance
  • Vision insurance
  • Paid time off

Chick-fil-A - Springfield

1655 Boston Rd, Springfield, MA, 01129
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This job posting is for an opportunity at a Chick-fil-A® Restaurant business independently owned and operated by a local franchised Operator. If you choose to apply for this position, you understand and acknowledge that your application and any information included with it will only be submitted to the Operator. Chick-fil-A, Inc. will not receive a copy of your employment application and will not be involved in any decisions regarding whether to hire you. If you are hired for this position, you also understand and acknowledge that the Operator’s restaurant business will be your employer, not Chick-fil-A, Inc., and that the Operator is solely responsible for all decisions related to your employment, including hiring, firing, discipline, compensation, scheduling and supervision.