If you enjoy working in a lively, fun environment and can deliver results on-time with a smile, then Tropical Smoothie Café is the place for you! We’re looking for people who embrace our values and culture and believe in our motto that when you eat better, you feel better. The ideal Tropical Smoothie Shift Lead has an outgoing personality with a go-getter mindset that caters not only to our guests, but also to others they work with.

We recruit people that want to learn & grow through active participation in a fast-paced environment. As a Shift Lead for Tropical Smoothie Cafe, you will assist with training & leading others, under the guidance of the management team, to be the best we can be and ensure raving fan guests. Success in your position is built with the belief Relationships Rule, Thinking Bigger, a commitment to being All In and love giving High Fives. Striving to be your best and encouraging others to do the same is a must to creating a top-notch team culture and exceptional guest experience. Our company Shift Leads must walk with us in our mission to be the most beloved restaurant brand by sharing the fun & craveability of the tropics. It’s Tropic Time! Up for the challenge? Be a part of an expanding company, and join our team today! 

SKILLS:

• Ability to engage with & train others. Gives clear direction & understands the power of listening. Inspire others.
• Maintain a positive & supportive outlook especially during difficult situations. Help foster a positive culture.
• Understands the value of hard work and perseverance.
• Trained eye for attention to details. Works in a productive & efficient manner.
• Able to think outside of the box.
• Effective communication skills.

EXPERIENCE:

• Experience in the full service or fast-casual restaurant industry.
• Experience in customer service.
• Experience with training people.

RESPONSIBILITIES:

• Lead others during a shift and promote an environment where people feel appreciated & valued.
• Assign tasks to crew on shift under the guidance of management.
• Remain update-to-date on all company training requirements & assist in on-going crew training opportunities during shift.
• Willing and able to learn how to monitor & maintain company shift labor standards.
• Maintain and exceed guest expectations.
• Present a consistent, professional image of the café by following all sanitation and appearance standards. 
• Uphold & promote the highest food quality and hospitality standards.  
• Ensures food safety and assists others to prepare all food at the highest level. 
• Maintain cleanliness, safety standards, and apply knowledge of all policies and procedures. 
• Enjoy working with others & in the food & beverage industry.