SHIFT LEADER
Job Details
Description
ESSENTIAL FUNCTIONS
·
Takes necessary action
to ensure all Guest receive “SUPERSTAR Service”; anticipates and exceeds the
Guests needs; handles situations and requests immediately in a positive manner
·
Effectively “paths”
the restaurant to monitor all aspects of the restaurant’s operation to
anticipate problems; takes initiative to correct problem areas immediately.
·
Consistently enforces
and maintain all Quality, Service and Cleanliness standards.
·
Monitors and maintains
proper staffing level and labor costs..
·
Create a friendly
atmosphere for employees and Guests.
·
Effectively train Crew
Members.
·
Provide direction and
supervision for Crew Members.
·
Support efforts to
maximize sales and profits and minimize controllable costs.
·
Effectively plan,
organize and implement all operational routines and activities during your
shift.
·
Role model and set a
positive example for the entire team.
EDUCATION
·
High school diploma or
equivalent.
HOURS
·
Must be able and
willing to work flexible hours including morning, evening and weekend shifts
SKILLS AND ABILITIES
·
Ability to get results
through others.
·
Organizational,
planning and time management skills
·
Team building skills.
·
Problem solving
skills.
·
Good verbal and
written communication skills
·
Ability to take
initiative.
Physical Abilities:
·
Stand for long periods
of time.
·
Work around heat.
·
Work around others in
close quarters.
·
Move throughout the
restaurant and observe restaurant operations and employee work performance.
·
Able to lift 50 – 75
pounds comfortably.
·
Work with various
cleaning products.
Equal Opportunity
Employer/Protected Veterans/Individuals with Disabilities
The contractor will
not discharge or in any other manner discriminate against employees or
applicants because they have inquired about, discussed, or disclosed their own
pay or the pay of another employee or applicant. However, employees who have
access to the compensation information of other employees or applicants as a
part of their essential job functions cannot disclose the pay of other
employees or applicants to individuals who do not otherwise have access to
compensation information, unless the disclosure is (a) in response to a formal
complaint or charge, (b) in furtherance of an investigation, proceeding,
hearing, or action, including an investigation conducted by the employer, or
(c) consistent with the contractor’s legal duty to furnish information. 41 CFR
60-1.35(c)