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Chick-fil-A Careers and Jobs

Shift Leader Chick-fil-A

Rate of pay$19 - 22 per hour

What is a Shift Leader at Chick-fil-A Crossroads Center?

Responsibilities of all Shift Leaders:

  • Manages expectations to consistently provide remarkable experiences for each guest, all day, every day
  • Focuses on the daily operation of the restaurant through effective leadership/management of team member positioning, hospitality, and cleanliness
  • Works closely with the management team or Director to ensure operational goals are met and that our team members are equipped and led to be successful
  • Responsible for the Opening/Closing of the restaurant on a daily basis

Characteristics of Shift Leaders:

  • An Influential Leader -- Effectively lead others in culture and task
  • Passionate about clarity in all avenues of communication and to all levels
  • Actively seeks feedback and desires to grow and improve
  • Willing to give direction and take direction
  • Takes initiative
  • Servant heart: always willing to help where the business needs, at any level
  • Earns respect of Team Members and is able to influence their behavior
  • Passionate about Chick-fil-A procedures and meeting quality requirements
  • Self-disciplined and self-motivated
  • Cares about Chick-fil-A, every team member and every guest

Deliverables of Role:

  • Hospitality
  • Ensure that table touch-ins are executed by our team every 15 minutes.
  • Check restrooms every 30 minutes
  • Check/maintain the restaurant exterior every 60 minutes.

Summary of Expectations:

Must be able to train effectively, follow systems, find solutions, communicate with excellence, have an eye for details and be the type of leaders others want to follow. Must also be able to perform and train all positions of the restaurant. Would have previous leadership experience of high performing teams. We are looking for leaders of positive influence and change!


Schedule Expectations:

At least 3 shifts per week either 5:45 am - 2:30 pm or 2:00 pm - 11:15 pm. Prefer full time but will consider part time for college students or other obligations. Must have ability to work Saturdays. Sundays are always off.


Chick-fil-A - Crossroads Center

4185 W Division St, St Cloud, MN, 56301
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This job posting is for an opportunity at a Chick-fil-A® Restaurant business independently owned and operated by a local franchised Operator. If you choose to apply for this position, you understand and acknowledge that your application and any information included with it will only be submitted to the Operator. Chick-fil-A, Inc. will not receive a copy of your employment application and will not be involved in any decisions regarding whether to hire you. If you are hired for this position, you also understand and acknowledge that the Operator’s restaurant business will be your employer, not Chick-fil-A, Inc., and that the Operator is solely responsible for all decisions related to your employment, including hiring, firing, discipline, compensation, scheduling and supervision.