Office Operations Coordinator
Beck Sand & Gravel | Ravenna, OH | Full-Time | On-Site
Want to be the go-to person who keeps a busy, family-owned business running smoothly? Beck Sand & Gravel is hiring an Office Operations Coordinator to join our team in Ravenna! This is a hands-on role where you'll start by learning our day-to-day office operations and grow into taking ownership of the daily workflow. No sand and gravel experience? No problem. We'll train the right person.
Who We Are
For more than 50 years, Beck Sand & Gravel has been a trusted name in Northeast Ohio's construction industry. As a locally and family-owned, ODOT-certified supplier, we provide high-quality sand, gravel, aggregates, and landscape stone to contractors, landscapers, municipalities, and homeowners. Our reputation is built on reliability, quality, and genuine customer care, and our team is at the heart of it.
Your Growth Path
You'll begin by focusing on customer service, learning our products, and getting comfortable with our scale and office systems. As you gain experience, you'll take on more accounting tasks, scheduling, and overall office coordination, eventually becoming a confident, independent leader of our daily office operations while working closely with ownership.
What You'll Do
• Be the voice of Beck: Answer incoming calls and help customers with material questions, pricing, availability, and general inquiries.
• Know our products: Learn our sand, gravel, and stone offerings so you can confidently assist customers by phone and in person.
• Run the scale: Operate our scale ticketing system, process customer transactions, and keep accurate records.
• Handle the books: Enter vendor bills, customer payments, and other transactions in QuickBooks Online.
• Keep paperwork flowing: Process incoming mail, organize invoices and documents, and prepare outgoing payments and correspondence.
• Coordinate orders and deliveries: Assist with customer orders and quotes, schedule deliveries, and communicate with our drivers.
• Solve problems: Spot issues, follow through on tasks, and take initiative to resolve routine problems independently.
• Keep it organized: Maintain well-organized records and help daily office operations run smoothly.
What We're Looking For
• Strong organizational skills and dependability; you follow through on what you start.
• Comfort with computers and office software; QuickBooks Online experience is a plus.
• Clear, professional communication with customers, coworkers, and drivers.
• A friendly, approachable, team-oriented work style.
• The ability to stay calm and de-escalate under pressure during busy or stressful moments.
• Flexibility to handle a variety of tasks throughout the day in a small-business setting.
• Industry experience is not required. We provide on-the-job training.
Schedule & Compensation
• Schedule: Monday through Friday, 7:00 AM to 4:00 PM
• Seasonal Saturdays: Every other Saturday is required during our busy summer season
• Pay: $20.00-$23.00/ per hour, based on experience
Benefits
• Employee Assistance Program (EAP)
• 401(k) retirement plan with employer match
• Employer-paid healthcare coverage
• Life insurance
• Voluntary supplemental insurance through Aflac
• 90-day performance review with the opportunity for a wage increase based on performance, progress, and responsibilities taken on
• Annual performance reviews with opportunities for additional performance-based raises
Why You'll Love Working Here
• Join a respected, family-owned company with 50+ years of history in Northeast Ohio.
• Hands-on training with no prior industry experience needed.
• A clear path to more responsibility, ownership, and growth.
• Work closely with ownership, where your contributions are seen and valued.
• A consistent weekday schedule with no late nights.
• Variety every day. No two days are exactly alike!
Ready to Build Something With Us?
If you're organized, dependable, and enjoy helping people, we'd love to meet you. Apply today and become a key part of the Beck Sand & Gravel team!
Work schedule
- Monday to Friday
- Weekend availability
- 8 hour shift
Benefits
- Paid time off
- Health insurance
- Life insurance
- 401(k) matching
- Other