Guest Service Representative
Cranberry, PA
Best Western Plus is currently seeking full- and part-time Guest Service Representatives to join our team in Cranberry, Pennsylvania. In this role, you will be responsible for checking in/out guests and responding to guest's requests.
The right candidate will have:
- Previous customer service experience required
- Previous experience working a front desk in a hotel setting strongly preferred
- Available to work a flexible schedule including evenings, weekends, and holidays
What We can offer YOU (Full-time Employees):
- Dental insurance
- Vision insurance
- Life Insurance
- Health Insurance
- 401k
- Paid Vacation
- Paid Holidays
- Pay: Dependent on experience
Our Guest Service Representatives will:
- Ensure the highest level of guest satisfaction by offering friendly attentive service
- Resolve guest problems quickly, efficiently, and courteously
- Greet customers immediately with a friendly and sincere welcome
- Maintain, monitor, and update group information on the hotel’s records as necessary
- Process guest check-in and check-out smoothly and correctly
- Attend required meetings and pre-shift meetings
If you are interested in this position, please submit a current resume!
