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Holiday Inn Express Careers and Jobs

Front Desk Guest Services Agent

Part-time

Front Desk Guest Services Agent

Madison, OH


Holiday Inn Express is currently seeking a part-time Front Desk Guest Services Agent to service their Madison, Ohio location. In this role, you will be responsible for checking in/out guests and responding to guest's requests.


Schedule:

  • 3PM - 11PM shift
  • Weekend availability is a must
  • Part time

The right candidate will have:

  • 1 year of Front Desk experience preferred
  • Must have flexible availability including holidays and weekends
  • Positive attitude and service-minded work ethic

Our Guest Services Agent will:

  • Greet, check-in, and check out guests when they arrive and leave the premises, distribute keys and room assignments, and record credit card and personal information
  • Manage room bookings in-person, online, and through incoming calls
  • Answer guests' questions about hotel amenities, rewards programs, special requests, and any other needs
  • Perform regular bookkeeping duties
  • Connect with housekeeping department to ensure guest accommodations are ready

If you are interested in this position, please submit a current resume for consideration!

Holiday Inn Express - Holiday Inn - Madison

181 Water Tower Dr, Madison, OH, 44057
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