About E4 Insurance Services
E4IS is a national insurance marketing organization (IMO/BGA/FMO) specializing in life insurance, fixed and
indexed annuities, long-term care, and disability income. We partner with
holistic financial and insurance advisors and help them deliver predictable
results in an unpredictable world.
Four things we do for advisors and their clients:
• Protect income
• Provide liquidity
• Protect investment portfolios
• Design retention and reward strategies for employers
Our approach is consultative, unbiased, and customized. In
short: we make “life” easy.
Our culture runs on Jack Welch’s “4 E’s” of leadership — energy, energize, edge, and execution. We have offices
in Verona, WI and Fargo, ND, with remote teammates coast to coast. This role is
onsite in Fargo.
Why This Role Exists
Our two Managing Partners spend
their highest-value hours in front of advisors, carrier partners, and clients.
Every hour they spend on scheduling, paperwork, and follow-up is an hour not
spent growing distribution.
The Executive Assistant exists to buy back those hours — by owning the calendar, the inbox triage, the meeting
prep, the case paperwork, and the follow-through, so that nothing falls through
the cracks and the Partners walk into every meeting fully prepared.
This is not a task-taking job. The best version of this role anticipates what the Partners need before
they ask.
What You'll Own
1. Calendar, Travel & Daily Priorities
• Own the calendars for two Managing Partners —
scheduling, rescheduling, protecting focus time, and resolving conflicts
without escalating every one
• Book and manage travel: flights, hotels, ground
transportation, and itineraries.
• Run a weekly priorities check-in with each Partner;
keep a visible list of open commitments and deadlines
• Build meeting agendas in advance and distribute
pre-reads so meetings start prepared, not cold
2. Communication & Correspondence
• Triage the Partners’ inboxes: surface what needs them,
handle what doesn’t, and draft responses in their voice
• Screen and route incoming calls; answer the main line
professionally and direct callers to the right department
• Monitor shared inboxes and voicemail with
same-business-day acknowledgment
• Maintain distribution lists for advisors, carrier
partners, and internal teams
3. Advisor & Client Coordination
• Schedule and confirm advisor and client appointments,
virtual and in person
• Take meeting notes, capture action items, and drive
follow-ups to completion — you own the loop until it closes
• Provide administrative support through the life
insurance application and underwriting process: assembling paperwork, gathering
signatures via DocuSign, tracking requirements, and following up with carriers
and advisors on outstanding items
• Support advisor onboarding, contracting, and the
registration process with our Broker-Dealer
• Maintain accurate records in our CRM and case
management systems
Scope boundary: This is an administrative role. You will not solicit, negotiate, recommend, or give advice
on insurance or securities products. Questions of product suitability,
coverage, or advice route to a licensed advisor or Managing Partner — every time,
no exceptions.
4. Records, Confidentiality & Office Operations
• Maintain organized digital and paper filing systems in
SharePoint and OneNote, with confidentiality as the default setting
• Handle nonpublic personal information — health,
financial, and beneficiary data — strictly according to company policy and
applicable privacy requirements
• Order and maintain office supplies, coordinate meals
for meetings, and handle shipping
• Pick up, sort, and distribute mail promptly
5. Team & Culture
• Coordinate team events: birthdays, NAIFA watch parties,
partner check-ins, and office celebrations
• Be the person who makes the office feel like somewhere
people want to be — welcoming to visitors, helpful to coworkers, and steady
when things get busy
• Stay engaged in learning the life insurance and annuity
business; you don’t need to arrive an expert, but you should leave your first
year knowing considerably more than you came in with
• Take on new projects as assigned — this role grows with
the person in it
How Success Is Measured
You will be reviewed quarterly against these six measures. Bonuses are tied to company performance and to your
progress here.
• Nothing falls through the cracks. Commitments
made in meetings get tracked and closed. Follow-ups happen without a reminder.
Deadlines are met or renegotiated early — never missed silently.
• The calendar works. Both Partners start their
week knowing exactly where they need to be. Double-bookings, travel snarls, and
last-minute scrambles are rare and quickly resolved.
• Response time. Internal and advisor
communications acknowledged same business day; client-facing items handled
within agreed service standards.
• Case paperwork moves. Applications and
requirements are complete, accurate, and progressing. You know the status of
every open case you touch without having to go look it up.
• Confidentiality is airtight. Zero mishandling of
client or company confidential information. Discretion in what you say, where
you say it, and where you store it.
• Judgment improves over time. Decisions you
escalate in month one, you make on your own by month six — and the Partners
trust those decisions.
First 90 Days
Days 1–30 — Learn the terrain
• Master the tech stack: Outlook, SharePoint, OneNote,
DocuSign, CRM, and our case management workflow
• Learn each Partner’s preferences — how they like their
calendar built, their email triaged, their meetings prepped
• Complete required compliance, privacy, and
cybersecurity training
• Understand the basic mechanics of a life insurance
case, start to finish
Days 31–60 — Take the wheel
• Own both calendars end to end, including travel
• Run inbox triage independently and draft correspondence
for review
• Produce meeting agendas and notes without being asked
• Manage open case requirements and carrier follow-ups
Days 61–90 — Get ahead of it
• Anticipate needs: prep materials before the request
comes
• Propose at least one process improvement you’ve
identified from the inside
• Operate as the reliable first point of contact for
advisors and clients reaching the office
Who Thrives in This Role
• Organized to a fault. You keep systems, not
piles. You can hold a dozen open threads and lose none of them.
• A clear, diplomatic communicator. Strong
writing. Warm on the phone. Comfortable telling a Partner “that won’t work” and
offering what will.
• Discreet by instinct. You’ll see compensation,
health information, and sensitive client details. Confidentiality isn’t a rule
you follow; it’s how you’re wired.
• Resourceful. You try to solve it before you
escalate it, and you know where that line is.
• Unflappable. Priorities shift, phones ring,
someone needs something now. You re-sort and keep moving without drama.
• Tech-comfortable. You pick up new tools quickly
and look for ways to make them do more of the work.
• Genuinely good sense of humor. This matters to
us. We work hard, the phones ring, and cases go sideways — and the people who
do well here are the ones who can laugh at the chaos, take a joke, tell a
better one, and keep the mood light without ever letting the work slip. If you
can find the funny in a Monday morning, you’ll fit right in.
Qualifications
Required
• Strong proficiency in Microsoft Office (Outlook, Word,
Excel, PowerPoint, OneNote, SharePoint), Adobe Acrobat, DocuSign, and standard
office equipment
• Excellent written and verbal communication
• Demonstrated ability to maintain confidentiality and
professionalism
• Self-starter who is reliable, dependable, and able to
work independently and collaboratively
• Ability to manage multiple priorities under pressure
and with frequent interruptions
• Ability to work onsite in the Fargo, ND office
Preferred
• Bachelor’s degree
• 1+ year supporting executives or senior leadership
• 1+ year in insurance, financial services, or another
regulated industry
• 1+ year of hands-on client communication in a financial
setting
• 1+ year of working with registered representatives and
securities-licensed individuals
• Experience with CRM and case management platforms
Compensation, Schedule & Logistics
• Salary: $55,000–$65,000 per year, commensurate
with experience
• Bonus: Quarterly review with bonuses awarded
based on company and individual goals
• Schedule: Full-time, 40 hours per week, 8:00
a.m. – 5:00 p.m. CST with a one-hour lunch. From May 1 through Labor Day, lunch
is 30 minutes and the office closes Fridays at 12:30 p.m. CST.
• Flexibility: Supporting two Managing Partners
occasionally requires availability outside normal business hours — travel days,
advisor deadlines, or a case that has to move. This is the exception, not the
pattern, and we do not expect you to live on your phone.
• Location: Onsite, Fargo, ND
• Start date: Determined upon offer acceptance
• Benefits: A complete list of company benefits
will be provided separately. An E4IS Employee Handbook covering all policies
and procedures is provided upon offer and acceptance.
• Equipment: E4IS provides a laptop, monitors,
desk phone, and printer/scanner/fax. Company-provided equipment is returned if
employment ends.
• Conditions of employment: Offer is contingent on
a background check and on completion of required compliance and privacy
training. Continued employment requires adherence to E4IS confidentiality,
privacy, and information-security policies.
Where This Can Go
This role sits closer to the center of the business than most administrative jobs. You will see how cases
are designed, how advisors are won, and how carriers work. People who master
this seat and want more have a path into case design, advisor support, marketing,
or operations. If you want to stay and be excellent right here, that works too
— we’ll pay you accordingly.
Work schedule
- Monday to Friday
- 8 hour shift
Supplemental pay
- Bonus pay
Benefits
- Paid time off
- Health insurance
- Dental insurance
- Vision insurance
- Life insurance
- Disability insurance
- 401(k)
- 401(k) matching
