General Manager – Upscale Restaurant
Location: City Group Hospitality
Job Overview:
We are seeking an experienced and passionate Food and Beverage Manager to lead one of our upscale restaurant locations. The ideal candidate will be a hands-on leader who can drive exceptional guest experiences, oversee daily operations, and manage financial performance while maintaining the highest standards of hospitality. This role requires strong leadership, a deep knowledge of food and wine, and a commitment to excellence.
Key Responsibilities:
Leadership & Team Management:
- Lead, mentor, and develop the restaurant team to ensure a high-performance culture.
- Recruit, train, and retain top-tier hospitality professionals.
- Conduct pre-shift meetings, staff evaluations, and ongoing training to maintain service excellence.
Operations & Guest Experience:
- Oversee daily operations, ensuring smooth service and exceptional guest experiences.
- Maintain restaurant ambiance, cleanliness, and service consistency.
- Handle guest feedback with professionalism and resolve issues promptly.
- Ensure compliance with health, safety, and liquor laws.
Financial & Cost Management:
- Manage P&L, budgets, and labor costs to meet financial goals.
- Monitor sales, implement strategies to increase revenue, and control operational costs.
- Oversee inventory, purchasing, and vendor relationships to maintain efficiency and quality.
Wine & Beverage Program:
- Work with beverage teams to maintain a curated wine selection and pairing program.
- Train staff on wine knowledge, pairings, and upselling techniques.
- Monitor beverage costs and inventory accuracy.
Marketing & Community Engagement:
- Partner with marketing teams to support promotions, events, and guest engagement strategies.
- Build relationships with VIP guests, local businesses, and the hospitality community.
- Manage online reputation by responding to reviews and feedback.
Qualifications & Skills:
- 5+ years of experience as a General Manager in an upscale or fine-dining restaurant.
- Deep knowledge of wine programs, beverage service, and fine dining standards.
- Strong leadership, team-building, and problem-solving skills.
- Experience managing P&L statements, budgets, and cost controls.
- Passion for hospitality and delivering exceptional service.
- Proficiency in restaurant management software, POS systems, and Microsoft Office.
Compensation & Benefits:
- Competitive salary + performance-based bonuses
- Health benefits & dining perks
- Career growth opportunities within our restaurant group
If you’re a results-driven leader with a passion for hospitality, fine dining, and wine, we invite you to apply!
Work schedule
- 10 hour shift
- 12 hour shift
- Weekend availability
- On call
- Holidays
- Day shift
- Night shift
- Other
Supplemental pay
- Bonus pay
Benefits
- Health insurance
- Dental insurance
- Vision insurance