At Chick-fil-A, the Crew Member role is more than just a job; it's an opportunity. In addition to working directly for an independent Owner/Operator, Crew Members gain life experience that goes far beyond serving a great product in a friendly environment. Crew Members are responsible for providing an exceptional dining experience for everyone they serve each day and for ensuring all guests receive signature Chick-fil-A service and food.
What does a shift at Chick-fil-A as a Crew Member look like?
As a Front of House Team Member at Chick-fil-A, your day starts with a team huddle to set goals, followed by prepping the dining area and counter for a welcoming guest experience. You’ll engage with customers during busy Breakfast, Lunch and Dinner rushes, taking orders with a smile, ensuring accuracy, and delivering second-mile service at the counter or drive-thru. Between serving, you’ll maintain a spotless dining area, offer table touches for refills, and collaborate with your team to keep the pace lightning-fast and friendly.
Position Type:
- Full-time and Part-time hours available
Hours:
- Night shift works between the hours of 2pm-11pm with flexible scheduling
Our Benefits Include:
- A fun work environment where you can positively influence others
- Flexible scheduling (and closed on Sundays)
- Learning first-hand from an experienced Operator and Restaurant Leaders
- Intentional growth and development to help you reach your professional goals
- Scholarship opportunities and tuition discounts
- Competitive pay
Front of House Team Member Responsibilities:
- Smile and make and maintain eye contact with customers
- Speak enthusiastically
- Make emotional connections with guests by addressing them by their first name
- Multitask quickly, yet thoroughly
- Be team-oriented, adaptable, dependable, with a strong work ethic
- Work on your feet for several hours at a time
- Communicate effectively with guests and crew members
- Adhere to Chick-fil-A rules and dress code at all times including a name tag
- Other duties as assigned
Qualifications and Requirements:
- Consistent and reliable
- Cheerful and positive attitude
- Customer service oriented
- Strong interpersonal skills
- Detail-oriented
- Able to multi-task in a fast paced enviroment
- Works well independently and in a team environment
- Be willing and able to work a flexible schedule including Saturdays
- Have the ability to stand for long periods of time, up to 8 hours a day if full time
Benefits
- Flexible schedule
- Employee discount
- Referral program
- Other