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Talent Director

A Team Leader is one who consistently demonstrates our core values, embraces the Chick-fil-A culture and has a servant’s heart. They have a passion for people and serving others, have strong character, take initiative and work with a sense of urgency at all times. Our Team Leaders are responsible for supporting senior leadership in executing daily operations and keeping team members accountable for each component of Operational Excellence and our Recipe for Service. A Team Leader’s two main areas of focus are completing tasks so that the restaurant runs effectively, and coaching/developing team members. Team Leaders lead by example and set the tone that others will follow. 


Position Type:

  • Full-time and Part-time

Our Benefits Include:

  • A fun work environment where you can positively influence others
  • Flexible scheduling (and closed on Sundays)
  • Learning first-hand from an experienced Operator and Restaurant Leaders
  • Intentional growth and development to help you reach your professional goals
  • Scholarship opportunities
  • Competitive pay

Talent Director Responsibilities:

  • Lead recruiting efforts to attract, screen, and hire high-quality team members
  • Conduct structured interviews to assess candidate skills, culture fit, and role alignment
  • Coordinate and oversee onboarding to ensure new team members are set up for success
  • Build and post schedule to ensure proper coverage and steward labor costs
  • Ensure compliance with company policies and labor regulations throughout hiring and scheduling processes
  • Maintain accurate records for applicants, new hires, and team schedules
  • Participating operationally in day-to-day activities in high-volume, fast-paced Restaurant
  • Offer immediate and respectful response to Guest's needs
  • Be a friendly, encouraging team player
  • Excellent communication skills, both written and spoken

Qualifications and Requirements:

  • Bachelor's Degree or 5 years business experience
  • Make Emotional Connections
  • Reliable transportation
  • Strong people skills with a desire to serve Team Members
  • Ability to manage Team Member behavioral and performance issues
  • Ability to work in a team environment with shared ownership and responsibility
  • Prior experience as shift lead, crew lead, supervisor, team lead, restaurant manager, restaurant assistant manager is not required but is preferred.


Most Chick-fil-A® Restaurants are operated by independent franchised business owners

who make all their own employment decisions and are responsible for their own

content and policies.

Work schedule

  • Monday to Friday

Benefits

  • Health insurance
  • Dental insurance
  • Vision insurance
  • Paid time off
  • Employee discount

Chick-fil-A - Whitsett

6401 W Interstate Ct, Whitsett, NC, 27377
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This job posting is for an opportunity at a Chick-fil-A® Restaurant business independently owned and operated by a local franchised Operator. If you choose to apply for this position, you understand and acknowledge that your application and any information included with it will only be submitted to the Operator. Chick-fil-A, Inc. will not receive a copy of your employment application and will not be involved in any decisions regarding whether to hire you. If you are hired for this position, you also understand and acknowledge that the Operator’s restaurant business will be your employer, not Chick-fil-A, Inc., and that the Operator is solely responsible for all decisions related to your employment, including hiring, firing, discipline, compensation, scheduling and supervision.