About Us:
At Fiesta Auto Insurance, we provide top-tier insurance and tax services to our diverse clientele. We are currently seeking a highly motivated and experienced Regional Manager to oversee multiple insurance offices in the San Diego region. This role is ideal for a visionary leader looking to make a significant impact within our rapidly growing company.
Position Overview:
As a Regional Manager, you will oversee the daily operations of multiple branches in the San Diego area, ensuring each office meets performance goals, delivers excellent customer service, and operates efficiently in line with company standards. This role is ideal for someone who excels in leadership, team development, and strategic execution. Your leadership will be crucial in driving team performance, optimizing customer satisfaction, and expanding our market presence.
We Offer:
- Competitive salary and benefits package.
- Performance Bonuses for the Region
- Direct Deposit every Friday
- Vacation Pay
- Health, Dental, and Vision Insurance
Key Responsibilities:
- Manage and oversee operations across multiple office locations.
- Continuous Leadership and Team Development
- Provide Ongoing coaching, ability to give constructive feedback, and training to Office Supervisors and Team Members at assigned offices in the Region
- Exceed Performance Goals by having all assigned offices meet or exceed monthly goals.
- Analyze office performance metrics and collaborate with Office Supervisors to set and monitor individual and Team KPI’s
- Ensure each office maintains a professional, clean and organized environment up to G&P Standards.
- Be able to Problem Solve effectively on complex customer and or employee situations
- Regularly visit office locations to ensure operational consistency, support each office team, and conduct weekly check-ins
- Educate customers on insurance coverage and make recommendations
- Process payments, renewals, and policy changes
- Market and promote our agency
- Perform clerical duties such as data entry and handling calls/emails
- Drive sales performance through effective leadership and strategic planning.
- Ensure compliance with all company policies and regulatory requirements.
- Develop and implement strategies to enhance operational efficiency and customer service.
- Conduct regular site visits to ensure all branches are aligned with corporate goals.
Requirements:
- Bilingual proficiency in Spanish and English is mandatory.
- 3+ years of management experience, preferably in insurance, financial services, or retail operations.
- Strong leadership, communication, and problem-solving skills.
- Proven ability to hit performance goals and motivate teams across multiple locations.
- Working knowledge of sales operations, compliance, and customer service best practices.
- Has Insurance license through the Department of Insurance of California. (P&C preferred but Personal Lines ok)
- Must have a valid driver’s license and be able to travel as needed.
Preferred Qualifications:
- Experience in insurance sales, tax services, or a related field is advantageous.
- Strong organizational and communication skills.
- Self-motivated with a positive attitude
- Proven ability to work independently and handle multiple tasks effectively.
Fiesta Auto Insurance is committed to diversity and inclusion. We encourage all qualified individuals to apply, particularly those who meet the bilingual and licensing requirements.
Work schedule
- Overtime
- 8 hour shift
- 10 hour shift
- Weekend availability
Supplemental pay
- Bonus pay
- Commission pay
Benefits
- Health insurance
- Dental insurance
- Vision insurance
- Referral program
- Paid training