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Shift Leader

Rate of pay$14 - 16 per hour

The Shift Leader is responsible for the successful execution of the Pizza Inn experience through serving the

guest in a team member capacity, while also assuming a supervisory role of directing team members and

leading the operation in the absence of store management.


Essential Job Functions:

  • Able to perform the essential job functions of the team member position
  • Direct team members and delegate responsibilities
  • Perform register closeouts and bank deposits
  • Address and resolve guest concerns in absence of management
  • Open and/or close store, including the execution of related responsibilities
  • Perform other related duties, as assigned by company management


Qualifications and Requirements:

Basic Qualifications

  • Prior restaurant or customer service experience of 1 year
  • High school degree, or equivalent
  • Prior supervisory experience is preferred


Minimum Qualifications

  •  Must be able to operate with minimal supervision
  •  Must be able to direct others and delegate responsibilities
  •  Must be able to effectively communicate with, listen to and engage guests and team members
  •  Must be able to calmly and professionally address and resolve guest concerns
  •  Must have a sense of urgency
  •  Must be organized, flexible, and detail-oriented
  •  Must be able to comprehend and execute local food-handling laws and standards
  •  Must be able to comprehend and execute Pizza Inn standards and expectations
  •  Must be able to act in a professional manner that promotes a pleasant work environment
  •  Must be able to cross-train in all positions, and successfully pass a manager skill test
  •  Must be able to focus and perform with a high level of energy throughout the shift
  •  Must be able to maintain a friendly and outgoing demeanor, even during periods of high volume
  •  Must have basic math skills and have the ability to handle money efficiently and accurately, with or
  • without a calculator or POS system

Physical & Mental Requirements

  •  Must be able to stand for periods of up to 11 hours
  •  Must be able to read and write to facilitate communication
  •  Must be able to speak clearly and listen attentively to team members and management
  •  Must be able to bend, stoop, and kneel repeatedly over a long period of time
  •  Must be able to lift up to 40 pounds

Pie Five Pizza - Oak Brook, IL

597 Oakbrook Center, Food Court, Oak Brook, IL, 60523
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