Crumbl of Salem is hiring immediately for a Shift Lead (MID DAY) position with fast skills to join our team.
A Shift Lead is someone who will be in charge of managing one of our working shifts. Shift Leads are also responsible to complete the duties outlined in the Baker job description. Duties primarily revolve around the general management of your direct reports, which include, but are not limited to, providing and demonstrating task instructions, keeping attendance, and measuring key performance indicators. You will be expected to keep records and produce reports that will be used to review team performance.
In order to be successful in this role, you will need to have excellent communication skills and a passion for excellence. Previous leadership experience is a plus.
Skills:
- Proven successful experience as a retail lead/manager
- Powerful leading skills and business orientation
- Customer management skills
- Strong organizational skills
- Good communication and interpersonal skills
Responsibilities:
- Develop business strategies to raise our customers’ pool, expand store traffic and optimize profitability
- Meet sales goals by training, motivating, mentoring and providing feedback to staff
- Ensure high levels of customers satisfaction through excellent service
- Complete store administration and ensure compliance with policies and procedures
- Maintain outstanding store condition and visual merchandising standards
- Continually training employees- striving for 100% quality, cleanliness and customer service
- Propose innovative ideas to increase market share
- Conduct personnel performance appraisals to assess training needs and build career paths
- Deal with all issues that arise from staff or customers (complaints, grievances etc)
- Be a shining example of well behavior and high performance
- Additional store manager duties as needed
Qualifications:
- Reliable, with high integrity and a strong work ethic
- Ability to work as part of a team
- Professional appearance and attitude
- Computer literacy
- Proactive organizational skills
- Ability to keep a positive attitude in a fast-paced environment
- High school or equivalent (Required)
- Associates Degree or higher (Preferred)
- Day Shift
- Night Shift (Preferred)
- Driver's License (Preferred)
- Food Handler Certification (Required)
Benefits:
- Tips
- 50% off discount
- Performance Bonuses
- 401K
- 401K matching
Company Information:
ONE BIG DREAM
two crazy cousins
It all started with one big dream, two crazy cousins, and the perfect combination of flour, sugar, and chocolate chips. After thousands of dollars in wasted dough, recipes that did not live up to their expectations, and cookies that were just plain embarrassing to them today, the cousins decided to try something a little unique, A/B test their way to the perfect cookie. McGowan, coming from the software world, was accustomed to this methodology of testing. They would take the exact same cookie, change out one ingredient like chocolate chips and randomly visit local gas stations and grocery stores simply asking one question "Which one of these two cookies is the best?" They continued this testing on ingredients and cooking methods until they came up with what they believe is the world's best chocolate chip cookie.
OUR CONCEPT
rotating menu
At Crumbl, warm milk chocolate chip and chilled sugar cookies are always on the menu, along with 120+ specialty flavors that rotate weekly! Visit us in-store at any location nationwide for an unique open-kitchen experience where you actually see your Crumbl crew mix, bake, and prepare fresh cookies. Don’t have time to visit the store? Don’t worry, we offer local delivery, curbside pick-up and nationwide shipping, all of which can be easily accessed on our app or website. Make your next catering or gifting need SWEET, with Crumbl.
EST. 2017
logan, ut
The very first Crumbl opened in Logan, UT while Sawyer, Crumbl’s COO and Co-founder, attended Utah State University (go Aggies). Since then, the franchise has expanded to over 75 locations in 11 states, nationwide. Each one, growing our Crumbl family and spreading fast, fresh, & gourmet cookies to Crumblrs everywhere!