Job Title: Expo (Food Expeditor)
Summary: The Expo is responsible for pulling food from the cook line, organizing plates, and ensuring orders are complete, accurate, and presentable before they are delivered to guests. This role supports servers and the kitchen to keep food running quickly and correctly.
Key Responsibilities:
- Pull Food: Retrieve completed tickets from the cook line and match them to guest orders.
- Check Accuracy: Verify that all items, sides, modifiers, and special requests are on the plate and correct.
- Quality & Presentation: Ensure food looks appealing, is at the proper temperature, and meets IHOP standards.
- Organize Tickets: Keep the window organized, prioritize orders by time, and communicate clearly with cooks and servers.
- Support Servers: Hand off plates to servers or food runners, communicate missing items, and help keep service flowing smoothly.
- Cleanliness: Maintain a clean, organized expo window and surrounding area.