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Front of House Utility (Labor Intensive Role)

This is a High-Physical/Labor Intensive Role

Are you someone who enjoys staying active, working with your hands, and taking pride in keeping spaces clean and running smoothly? Do you want to work in a positive, team-oriented environment that invests in your growth?

If so, our Utility Team Member role may be the perfect fit for you.


This position is physically demanding and essential to the success of our restaurant. You’ll be moving constantly, lifting heavy items, supporting the Front of House team, and ensuring that our dining room, restrooms, and patio remain clean, safe, and welcoming for guests.


At Chick-fil-A®, working is more than just a job—it’s an opportunity to grow in a caring, people-focused environment that values teamwork and leadership.


Why You’ll Love Working Here

  • A strong Culture of Care where people genuinely support one another
  • Starting pay: $16.00/hour (higher depending on experience)
  • Sundays Off — guaranteed
  • Flexible scheduling
  • Free Chick-fil-A® entrée every shift
  • 50% team member food discount
  • 50% off 3 catering trays per quarter
  • Scholarship opportunities ($1,000 • $2,500 • $25,000)
  • Medical, Dental, & Vision coverage (affordable options)
  • 401(k) Retirement Plan after 1 year (for full-time team members)


What You’ll Do

You will be responsible for the cleanliness, upkeep, and flow of the restaurant, including:

Daily Movement & Physical Demands

  • Stand and walk for the majority of your shift
  • Lift and carry 30–50 lbs regularly (trash bags, ice, lemonade buckets, patio furniture)
  • Bend, squat, push, pull, and climb short step stools/ladders
  • Work both indoors and outdoors in varying weather

Key Responsibilities

  • Maintain beverage and ice levels (lifting and transporting heavy items)
  • Brew teas and mix lemonades
  • Constantly clean and sanitize dining room tables, chairs, and fixtures
  • Sweep, spot mop, and maintain dining room floors
  • Check restrooms every 30 minutes; restock and sanitize as needed
  • Empty heavy trash bags and transport trash/cardboard to the dumpster
  • Set up and clean patio furniture (umbrellas, tables, chairs)
  • Support the Front of House team by restocking and carrying out large orders
  • Assist with opening, afternoon reset, and closing sanitation tasks

This role is perfect for someone who likes staying busy, staying active, and contributing to a smooth-running team environment.


Who Thrives in This Role

  • Teachable, willing to learn new skills
  • Humble, reliable, and dependable
  • Strong sense of urgency
  • Enjoys fast-paced, hands-on work
  • Positive attitude that helps make the workplace enjoyable
  • Cares about the team, guests, and community
  • We can teach the tasks—what we’re truly looking for is work ethic and character.

Work schedule

  • Day shift
  • Weekend availability
  • Monday to Friday

Benefits

  • Flexible schedule
  • Referral program
  • Employee discount
  • Paid training

Chick-fil-A - Harrison Square

1803 N Harrison Ave, Cary, NC, 27513
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This job posting is for an opportunity at a Chick-fil-A® Restaurant business independently owned and operated by a local franchised Operator. If you choose to apply for this position, you understand and acknowledge that your application and any information included with it will only be submitted to the Operator. Chick-fil-A, Inc. will not receive a copy of your employment application and will not be involved in any decisions regarding whether to hire you. If you are hired for this position, you also understand and acknowledge that the Operator’s restaurant business will be your employer, not Chick-fil-A, Inc., and that the Operator is solely responsible for all decisions related to your employment, including hiring, firing, discipline, compensation, scheduling and supervision.