Notice to Applicant about this Employer: You are applying
for a job with an independently owned cooperative member of Ace Hardware
Corporation, who operates this Ace Hardware store, not Ace Hardware
Corporation. The independent store owner
alone is responsible for and independently makes all decisions concerning
employment related matters, including hiring, firing, discipline, supervision,
staffing and scheduling. Ace Hardware Corporation
will not receive a copy of any applications submitted for this position, and
will have no control over interviews and/or hiring decisions, does not control
and is not responsible for the employment policies and practices of the
independent store owner. If hired, the independent store owner will be your
only employer. Ace Hardware Corporation is not the employer for this position.
The Ace Hardware trademarks, logos and designs are owned by Ace Hardware
Corporation and used by independent store owners under a license from Ace
Hardware Corporation.
Seeking candidate who is self motivated and organized and
able to work in summer heat and cold winter weather. Someone who sees problems
and finds solutions and can stay on task to complete all assignments in timely
manner.
General Summary
The Outside Yard Associate will assist in the receiving,
stocking, loading of customers and help maintain a clean and orderly display of
outside lumber inventory and overall cleanliness and organization of work
areas, out buildings, stock areas and driveways.
Essential Duties & Responsibilities
Include the following. Other duties may be assigned.
Customer Service
• Provide a positive representation of Robbins Family Ace Hardware.
• Proactively assist customers in solving problems.
• Greet customers entering and throughout the store. Thank customers when finished and when they are leaving the store.
• Possess a friendly outgoing demeanor; work well with customers as well as associates.
• Ensure all pages and calls are answered promptly, courteously and effectively.
• Forward any customer complaint that cannot be handled to a member of management.
• Possess strong product knowledge and knowledge of store layout and location of products.
• Assist customers throughout the store with personal, customized service based on the premise of amazing every customer, every time.
Store Operations
• Assist in creating a positive, professional and safe work environment.
• Assist with receiving, checking in and stocking of merchandise throughout the store.
• Assist with maintaining back stock levels.
• Assist with daily maintenance, orderliness and cleanliness of the sales floor, stock room and outdoor merchandise area.
• Assist with providing a clean and orderly sales floor, including end caps and ad merchandise.
• Assist with merchandise resets through the store.
• Provide assistance to Department Specialists, i.e. price changes, special orders.
• Ensure signage is current throughout the store.
• Operate forklift with proper training.
• Communicate any Store Support Center issue to General Manager for follow up.
• Communicate any merchandising, cost control or sales idea to General Manager.
• Participate in store meetings.
• Be professional in appearance and actions.
• Perform all other duties as assigned.
Education/Training
High School or GED equivalent.
Experience
Formal retail experience preferred.
Physical Demands
Standing, walking, lifting (up to 100lbs) and climbing.
