Community Relations & Outside Sales Manager

At Chick-fil-A Moscow, we are building something bigger than a restaurant — we are creating a place where people feel seen, valued, and connected.

We are looking for a Community Relations & Outside Sales Manager who doesn't just "do marketing," but drives growth through relationships, community engagement, partnerships, and strategic execution.

This role is for someone who can take ownership of our presence in the community — building partnerships, leading events, creating meaningful connections, and mobilizing teams to execute at a high level. Social media, flyers, and promotional content are tools used to support growth, not the primary focus of the role.

This is not a desk-based marketing position. The ideal candidate enjoys being out in the community, building relationships, creating partnerships, leading events, working in operations, and representing the Chick-fil-A brand with professionalism and excellence.

What You'll Own

Community Relationships & Business Development

• Develop and execute a strategic plan to grow brand awareness and sales through community engagement.
• Build and maintain relationships with local businesses, schools, universities, churches, nonprofits, and community organizations.
• Identify and pursue new opportunities for partnerships, events, catering growth, and community involvement.
• Serve as the face of Chick-fil-A Moscow within the community.
• Network and build relationships that strengthen our brand and create long-term growth opportunities.
• Follow up with community partners and maintain strong ongoing relationships.

Event Leadership & Execution

• Plan and execute on-site and off-site events, including community events, fundraisers, school partnerships, game days, family events, and in-store experiences.
• Lead event teams through planning, preparation, setup, execution, and follow-up.
• Take ownership of event success, including guest experience, operational execution, attendance, and sales outcomes.
• Develop creative event ideas that drive community engagement and restaurant traffic.
• Coordinate promotional materials, flyers, signage, and event communications.

Operations Leadership

• Work alongside restaurant leaders to ensure operational readiness for events and community initiatives.
• Step into operations to support and lead teams during events, peak business periods, and special promotions.
• Ensure all brand experiences reflect Chick-fil-A's standards for hospitality, food quality, and operational excellence.
• Maintain a strong understanding of restaurant operations to effectively support growth initiatives.

Marketing & Brand Support

• Create and execute marketing initiatives that support events, partnerships, and business growth.
• Develop flyers, promotional materials, social media content, and videos that support community engagement efforts.
• Manage social media and digital platforms as a supporting channel to drive real-world engagement.
• Track the performance of events, partnerships, and marketing initiatives and adjust strategies as needed.
• Continuously identify opportunities to increase traffic, catering sales, and community visibility.

Culture & Team Engagement

• Help create a culture where team members feel connected to the mission and excited about the brand.
• Plan internal events, celebrations, and recognition opportunities.
• Inspire and lead others by modeling energy, professionalism, ownership, and service.

What We're Looking For

• A natural leader who takes initiative and owns outcomes.
• Strong ability to plan, organize, and execute projects from start to finish.
• Experience in community engagement, business development, hospitality, sales, event planning, marketing, or leadership roles.
• Strong relationship-building and networking skills.
• Comfortable representing Chick-fil-A in professional and community settings.
• Excellent verbal and written communication skills.
• Creative thinker who can develop new partnership and event ideas.
• Comfortable leading teams in fast-paced, real-time environments.
• Organized, driven, and results-oriented.
• Willing to step in and serve wherever needed, including restaurant operations and weekend events.
• Ability to work a flexible schedule, including some evenings and Saturdays.

What Success Looks Like in This Role

• Increased community presence and brand awareness.
• Growth in catering sales, event participation, and overall restaurant sales.
• Strong partnerships with local businesses, schools, and community organizations.
• High-quality, well-executed events that reflect the Chick-fil-A standard.
• Increased guest engagement and community involvement.
• A team that is energized, aligned, and proud of the brand.

Why This Role Matters

The Community Relations & Outside Sales Manager helps define the presence of Chick-fil-A Moscow within our community. By building meaningful relationships, creating memorable experiences, developing strategic partnerships, and championing our culture, this role transforms everyday interactions into lasting relationships that strengthen both our brand and our business.

Most Chick-fil-A® Restaurants are operated by independent franchised business owners who make all their own employment decisions and are responsible for their own content and policies.

Work schedule

• Weekend availability
• Monday to Friday

Supplemental pay

• Bonus pay

Benefits

• Health insurance
• Dental insurance
• Vision insurance
• Other
• Referral program